Question 1.1. Which of the following refers to a cluster of decisions concerning what organizational goals to pursue, what actions to take, and how to use resources to achieve these goals? (Points : 2)
Strategy
Question 2.2. Which of the following processes gives the managers the ability to measure performance accurately and regulate organizational efficiency and effectiveness? (Points : 2)
Controlling
Question 3.3. When managers _____, they articulate a clear organizational vision for the organization's members to accomplish, and they energize and enable employees so that everyone understands the part he/she plays in achieving organizational goals. (Points : 2)
Lead
Question 4.4. Mark, a manager at Matt's Shack, monitors the work performance of workers in his department to determine if the quality of their work is meeting the standards of the company. Mark is engaging in which of the following managerial functions? (Points : 2)
Controlling
Question 5.5. Which of the following is true of leadership? (Points : 2)
It revolves around encouraging all employees to perform at a high level to help the organization achieve its vision and goals.
Question 6.6. In Dave's Steel Manufacturing Co., new employees go through a short orientation process after their induction. During this process, they are told about the organization and its history, values, jargon, culture, and procedures. They are then introduced to their work group, the specific people they would work with, informed about their own role in the organization, the skills needed to do their job, and both formal procedures and informal norms. This is an example of organizational: (Points : 2)
socialization.
Question 7.7. Which of the following is an example of a terminal value? (Points : 2)
Self-respect
Question 8.8. The need for _____ is the extent to which an individual is concerned about establishing and maintaining good interpersonal relations, being liked, and