Preview

Rebranding a Hotel

Satisfactory Essays
Open Document
Open Document
375 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Rebranding a Hotel
Purchase a premier hotel brands internationally: Change to Marriott brand or Maintain brand as an operating subsidiary?

Why to rebrand -
• Name might not be doing justice to the overall experience. Making such a change is especially important when a hospitality property has lost effectiveness in serving its market. The previous brand might not be providing service so there can be misperception about the Marriott brand
• Rebranding might help to reposition the hotel and properly brand it. *
• Remove any doubt as to what the hotel offers (Marriott is a known brand + boost the brand value elsewhere for business and leisure travelers)

Why not to rebrand –
• Prospective guests might position that brand in some category say budget and rebranding might give all together a different perspective about the brand. *
• Huge costs to rebrand since certain items (pens, paper, belonging to the brand have to change, in addition to scaling up the current hotel to the Ritz carlton standard. The costs of renovating to meet a new brand’s standards and training and marketing expenditures are obvious expenses of a change of brand or scale.

How to decide whether to rebrand or not?
• Identify areas with support for the existing brand, and to demarcate the lines between existing and prospective guests – using surveys.
• Communication strategy is important.
• May be give out some kind of offers to the existing customers in case rebranding.
• Give the non-recyclable materials to the needy.

Objectives of Rebranding –A company can rebrand for different reasons. Main purpose for a company to go in for process of Rebranding can be many. Some of them are as follows: -
• To create a sound strategy supported by facts related to sales and profit.
• To increase consumer loyalty
• To refresh consumers
• To enter new market trend and new product direction
• To increase share holder value
• To refresh design elements or slight naming alteration
• To attain competitive

You May Also Find These Documents Helpful

  • Satisfactory Essays

    New Wood Inc

    • 328 Words
    • 2 Pages

    It is recommended that we convert GR Hotels to an upscale Hotel. This will achieve the goals of the company by increasing occupancy rates and business travellers. The constraints placed on the company will be achieved. Return on Investment is greater than 15% and operating profit % of revenue will be greater than 11%. GR has a good reputation and skilled management team which will make this a smooth transition. The current locations are great to make this move as they reside by the airport and will target the business travellers. GR already utilizes Central and On-line bookings which again will target business travellers as they tend to use this service the most. Business travellers are moving towards staying at up-scale hotels and this move will definitely increase occupancy rates of these travellers. Changing the name of the hotel will…

    • 328 Words
    • 2 Pages
    Satisfactory Essays
  • Powerful Essays

    Ashford Bus 421 Final

    • 4866 Words
    • 20 Pages

    The Courtyard brand is not just a product that provides a place to sleep, meet or eat but a total system that guests buy. The system is made up of everything we do. Everything Marriott does add or detracts from the value of the brand. The Courtyard by Marriott brand, although a strong choice among travelers, has seen a decline due to the lag of keeping with the technological advancements as featured with their main competitors, Hyatt Place and Hilton Garden Inn.…

    • 4866 Words
    • 20 Pages
    Powerful Essays
  • Better Essays

    Peaceful Rest Motor Lodge

    • 1890 Words
    • 5 Pages

    In today’s market whether it is shopping for a vacation spot or purchasing tangible goods the consumer is one thing that never changes. Research tends to support brand equity and brand loyalty. In choosing a vacation, spot customer not only wants the facility to meet their needs they want it to exceed their expectations, none the less for the best price. Branding within the hotel industry is no different. Consumers look for key risks, perceived benefits and costs when making their purchases. Through all the ways, that tourist can book hotels and read prior reviews on where they are, going to stay the decision is, usually, made before the trip. With the case of Peaceful Rest Motor Lodge, there are significant obstacles that the owner overlooked when jumping into becoming a hotel owner and now faces the decision of choosing a franchise. Addressing some of the critical issues the company is suffering from will help to determine the necessary action and best decision of a franchise company.…

    • 1890 Words
    • 5 Pages
    Better Essays
  • Better Essays

    References: Dev, C, Strok, L, 2007 “Rosewood Hotels and Resorts: Branding to Increase Customer Profitability and Lifetime Value" Harvard Business School Publishing. Taken From JWMI 2012…

    • 1089 Words
    • 5 Pages
    Better Essays
  • Good Essays

    Marriott’s vision is to be the world’s leader in hospitality services and it achieves that through its spirit to serve culture. The Marriot has a corporate mission which entails being the world leader in hospitality services. This is translated into all departments which have their very own SMART objectives to help achieve this.…

    • 529 Words
    • 3 Pages
    Good Essays
  • Good Essays

    Recommendations: As we will observe in the qualitative analysis there are many disadvantages if the new strategy is implemented. However from an economic point of view we will see that implementing a new branding strategy is better for the company as the NPV per guest is higher (see quantitative analysis). Taking into account the Customer Lifetime Value Model Rosewood should implement a corporate branding strategy. However to minimize the disadvantages it would be essential to keep the name of some emblematic hotels such as “Carlyle” in order for the clients to remain loyal. These hotels can add the name “Rosewood”, to keep its clients aware that they belong to this chain.…

    • 702 Words
    • 3 Pages
    Good Essays
  • Good Essays

    Rosewood Case Solution

    • 1612 Words
    • 7 Pages

    Luxury hotel segment is getting more competitive. Rosewood Hotels & Resorts have been competing in this segment more than 25 years with its distinctive individual hotel brands. On the contrary, guests want to see one unique brand, same quality and service at every hotel that they stay under one corporate brand name.…

    • 1612 Words
    • 7 Pages
    Good Essays
  • Best Essays

    The most important strategy for Marriott is its complete brand portfolio. The company operates in five business segments: North American full-service, North American limited-service, timeshare, luxury and International. Each segment has several brands targeting different customer bases: luxury, upper moderate, moderate and lower moderate. As result, Marriott’s strong and rich brand portfolio gives it high brand recognition and diversified revenue resources.2…

    • 2053 Words
    • 9 Pages
    Best Essays
  • Powerful Essays

    Rosewood Hotel Case

    • 1134 Words
    • 5 Pages

    There were both advantages and disadvantages in the strategies of individual branding and corporate branding. The critical issue would be to understand the pros and cons between these two strategies and to calculate the customer lifetime value and NPV from the investment that the two strategies could bring to Rosewood. Besides, the management also had to evaluate the potential positive impact on guest retention and to see if the revenues could offset the increased marketing and operational cost and effort it required.…

    • 1134 Words
    • 5 Pages
    Powerful Essays
  • Good Essays

    Marriott Company History

    • 343 Words
    • 2 Pages

    J.W. Marriott began his business in Washington D.C. in 1927 with a small store appropriately named “The Hot Shoppe.” Shop sales grew and new ideas continued to rapidly expand existing business. Mexican food and soda were added as new products in the shop, thereafter increasing Marriott’s customer base. Later, Marriott again broadened its business line-up; this time with an airline catering business and cafeterias, which at the time radically transformed the way lodging companies fed their customers (Olivera Sijakovic, front desk representative 2011).…

    • 343 Words
    • 2 Pages
    Good Essays
  • Good Essays

    Rosewood

    • 821 Words
    • 4 Pages

    Rosewood Hotels & Resorts, L.L.C, was established in 1979 by the Caroline Rose Hunt Trust Estate. This collection of high end luxury hotels has up to 2004 implemented an individual brand/collection brand strategy built around the “sense of place” concept. This concept tailors their hotels to capture the local architecture, history and culture, differentiating them from corporate branded hotels. Despite Rosewood’s performance of having the highest average per room daily room rate and revenue, and recognition amongst travel agents, brand recognition amongst their guests is low. President and CEO, John Scott, and vice president of sales and marketing, Robert Boulogne, are considering a new corporate brand strategy(CBS) aiming to promote their corporate brand. Rosewood serves a niche market which is a small subset of the whole luxury industry of sophisticated customers, who value the distinct exclusive ‘collection’ hotel of the overall luxury market. The goal of the new strategy is to boost brand recognition, increase multi-property stays per guest, realize growth potential and increase their customer lifetime value.…

    • 821 Words
    • 4 Pages
    Good Essays
  • Better Essays

    Marriott Hotels, Resorts, and Suites are known world wide for their superior hospitality company. They were founded in 1927 by J. Willard and Alice S. Marriott and currently operate around 3,000 lodging properties in the United States as well as 67 in other countries (Malhotra, 2010, p. 517). Marriott is a name that is known by most people and continues to grow and improve its services throughout time. The hospitality industry has a tough job at times because they are responsible for making people feel as if they never left home. Whether this is by providing something as simple as a bed and a shower or by having extremely luxurious rooms with lavish pools, gyms, and excellent service. Either way, Marriott has to provide a room and services that make people want to stay at their location when they are away from home and come back each and every time. This job is difficult, but to their advantage, they are able to use marketing research as a means to get quality information on problems or issues that are of importance.…

    • 1318 Words
    • 6 Pages
    Better Essays
  • Good Essays

    Profit

    • 707 Words
    • 3 Pages

    b. I believe that Marriott needs to worry about the quality of all the hotels whether they are owned or franchised. In order to keep customers satisfied and coming back to stay at a Marriott they need to keep a good reputation.…

    • 707 Words
    • 3 Pages
    Good Essays
  • Powerful Essays

    The report focuses on Marriott International putting strategic management at the center core of analysis and discussion that allows Marriott strengths and weaknesses to be known and be evaluated according to such SWOT related strategies, CPM, EFE, IE matrix and many other important points for strategic management recognition of Marriott International. There is important account to the strategic analysis of Marriott International, there implies to external and internal environment of the company wherein critical discussion and analysis is acquired to add up levels of certain market based tools for definite analysis such as, SWOT, matrix like CPM, and Grand Strategy. Marriott is working well with is critical success factors as well as core competencies as provided in their financial flows which involve important ratios and figures in which strategic models are set properly. There has been rapid market dominance in terms of products and services, achieve global breakthrough over its rivals Shangri-La and Mandarin.…

    • 3839 Words
    • 16 Pages
    Powerful Essays
  • Good Essays

    Theories of rebranding

    • 704 Words
    • 2 Pages

    The effectiveness of the rebranding undertaken in the various companies cased in this study shall be explored using the Corporate Rebranding Model proposed by Daly and Moloney, (2004). The two popular models known in the corporate rebranding field are the Muzellec and Lambkin’s (2006) model and Daly and Moloney’s (2004) model. Muzellec and Lambkin’s (2006) model developed out of a study of 165 cases of rebranding focuses especially on driving forces and reasons for corporate re-branding, but suggest a model of the re-branding process. In their model, re-branding factors lead to the formulation of re-branding goals which reflect a new identity (internal: portrayed in employee’s culture) and create a new image (external: portrayed in stakeholders’ images). (Muzellec & Lambkin, 2006) This model presents clear aims of the rebranding process, but neglects the end result of rebranding, which is brand equity (Goi & Goi, 2011). However, studies such as consumer-based brand equity studies (e.g. Kim et al., 2003; Prasad & Dev, 2000) have shown a stronger link between brand equity and an organization’s financial performance or market value (Ahonen, 2008) On this note the Muzzellec and Lambkin’s (2006) model cannot be adopted as the framework for this study.…

    • 704 Words
    • 2 Pages
    Good Essays