By Masruk Monir 0510220
An internship report presented as the partial fulfillment Of the requirements for the degree Bachelors of Business Administration
Independent University, Bangladesh IUB September 16th 2010
Letter of Transmittal
September 15th 2010 Sohel Islam Lecturer, Marketing School of Business Independent University Bangladesh, IUB Dhaka, Bangladesh.
Subject: Submission of the internship working report.
Dear Sir, With due respect, I would like to inform you that, it is a great pleasure for me to submit the working report on ‘United commercial bank’ Shantinagar Branch, Dhaka, Bangladesh. As a requirement to complete my BBA program. My internship period started from June 1 st to August 31st 2010. It was a great pleasure for me to have the opportunity to work on this bank. I endeavor my best to come up with a good report. I would be very happy to provide you with any clarification regarding the report. Please contact with me if you have any query and please kindly accept my paper and oblige me thereby.
Thank you, Sincerely yours, Masruk Monir 0510220
2
Acknowledgements
The successful accomplishment of this working report of Internship is the outcome of the contribution and involvement of a number of people, especially those who took the time to share their thoughtful guidance and suggestions to improve the paper. At the beginning I would like to pray my gratitude to the Almighty for giving me the ability to work hard under pressure.
I have deepest gratitude to my respected Course instructor Mr. Mohammad Sohel Islam, Senior Lecturer of Independent University Bangladesh. I am also grateful to the Head of Santinagar Branch of UCBL Ikhtear Uddin Ahmed, Manager Operation Moshi Uddin hossain and the Clearing Officer Mrs. Hafiza khanom, Laiba khandakar, Farhana sultana, the Cash officer Md. Tayub and Maruf Reza Khan marketing Officer of the Retail Banking Division along with the