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Chapter I
Introduction

Background of the Study

Nowadays, internet café business is indeed very popular and demand business because of the fast changing technology that the people embraced. It is one of the establishments made indispensable in an increasingly interconnected world. The people today are very busy and would want to do their jobs in a fastest way they can, that could satisfy their needs and lessen the time that consumed.
Internet Café was started with the opening of the first cyber café in London (UK) on September 1, 1994 and was founded by Eva Pascoe. This are located worldwide, and many people use them when travelling to access web-mail and instant messaging services to keep in touch with family and friends. Apart from travelers, in many developing countries Internet Cafés are the primary form of internet access for citizens as shared-access model is more affordable than personal ownership of equipment. The establishment of such kind of internet café facilitate to users to entertain and grasp information at a time.
Hulog Piso Bernie Gutierrez Internet Café is owned by Mr. Bernie Gutierrez and started last 2010. It is located at Rosalina Village I Puan, Davao City. HPBG derived from the name of the owner Bernie Gutierrez. It has 16 units. And the owner wants to provide everyone to access the internet.

HPBG PROBLEMS
The following are the common problem of HPBG internet café: 1. Competition 2. Expenses 3. Owner’s or employee’s work attitude 4. Interconnection and other computers problems 5. Allowing utang in the internet cafe
Mission and Vision of HPBG Internet Cafe
We value our customers and employee. Our mission is to operate in a responsible manner and to provide every in Puan with access to a computer. It is our goal to be the best internet café operator in Puan, promoting healthy culture and entertainment information services.
Objectives
The objectives of HPBG internet café are the following: * Educating the

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