Responsibilities of Holiday Representative
Unit 14- Responsibilities of Holiday representative
Task Three
Introduction
In this assignment I am going to prepare information sheets that describe the part played by the holiday representative in creating a safe and healthy holiday environment.
I will include a description of the risks and hazards and the ways in which representatives can minimise these risks.
Health and safety terminology
Tour operators rely on their staff to diligent when carrying out their duties and vigilant when identifying potential hazards & areas of risk.
Diligent-showing care
Vigilant- being watchful against danger
Hazard- anything that can cause harm
Risk- the chance, high or low that somebody might be harmed by the hazard.
All incidents are fully logged & paper work is completed. The rep should make regular checks as follows:
Accommodation checks: * Quality standards e.g. room furnishings, fixtures e.g. mirrors & cleanliness * Appropriate levels of service e.g. manned reception, balcony safety, glass fittings * Safe supply of gas & electricity e.g. loose sockets or exposed wirings * Hygiene standards e.g. daily cleaning *
Pool area checks: * Swimming pools should have notices with depths marked * Pool surroundings should have an non slip surface * Are there any broken tiles or sharp edges around the pool?
Children play areas & clubs: * Children’s safety & security is paramount including suitably positioned & well maintained equipment, safety surfaces `& a clean and secure environment.
Procedures of children’s club: * The health and safety set by the FTO- * Procedures for the registration off children * Procedures for collecting children * Adequate supervision levels (ratio of staff to children) * Club room design & equipment
Children’s play area checks: * Is equipment fitted securely in to the ground? * Are there any sharp edges or protrusions? * Are surfaces free of trip hazards? * Do all large glass panels have
Task Three
Introduction
In this assignment I am going to prepare information sheets that describe the part played by the holiday representative in creating a safe and healthy holiday environment.
I will include a description of the risks and hazards and the ways in which representatives can minimise these risks.
Health and safety terminology
Tour operators rely on their staff to diligent when carrying out their duties and vigilant when identifying potential hazards & areas of risk.
Diligent-showing care
Vigilant- being watchful against danger
Hazard- anything that can cause harm
Risk- the chance, high or low that somebody might be harmed by the hazard.
All incidents are fully logged & paper work is completed. The rep should make regular checks as follows:
Accommodation checks: * Quality standards e.g. room furnishings, fixtures e.g. mirrors & cleanliness * Appropriate levels of service e.g. manned reception, balcony safety, glass fittings * Safe supply of gas & electricity e.g. loose sockets or exposed wirings * Hygiene standards e.g. daily cleaning *
Pool area checks: * Swimming pools should have notices with depths marked * Pool surroundings should have an non slip surface * Are there any broken tiles or sharp edges around the pool?
Children play areas & clubs: * Children’s safety & security is paramount including suitably positioned & well maintained equipment, safety surfaces `& a clean and secure environment.
Procedures of children’s club: * The health and safety set by the FTO- * Procedures for the registration off children * Procedures for collecting children * Adequate supervision levels (ratio of staff to children) * Club room design & equipment
Children’s play area checks: * Is equipment fitted securely in to the ground? * Are there any sharp edges or protrusions? * Are surfaces free of trip hazards? * Do all large glass panels have