Mcandrews, James J.
Federal Reserve Bank of New York,
Citation Information: Review of Network Economics. Volume 2, Issue 2, Pages –, ISSN (Online) 1446-9022, DOI: 10.2202/1446-9022.1023, June 2003
Publication History:
Published Online:
2003-06-01
Automated teller machines (ATMs) have altered the relationship between banks and their depositors, as well as the competitive relationships among banks. In this paper, I survey the literature to describe the ways that ATMs have influenced these aspects of banking markets, and conclude with suggestions for further research.
2.0 LITERATURE REVIEW
2.1 Introduction
This chapter reviewed the available literatures written on this topic and in other related areas in this chapter. This was made possible by the identification, collection and review of these literatures from various sources such as text books, journals, reports and the internet.
2.2 The Concept of ATM
ATM is typically made up of the CPU for controlling the user interface and transaction devices, magnetic or Chip card reader for identifying the customer, display which is used by the customer for performing the transaction, function buttons usually close to the display or a Touch screen used to select the various aspects of the transaction and a record printer which provides the customer with a record of a transaction (Cronin and Mary, 1997).
Most ATMs are connected to inter bank networks, enabling people to withdraw and deposit money from machines not belonging to the bank where they have their account or in the country where their accounts are held thus enabling cash withdrawals in local currency (Maxwell, 1990). They are often identified by signs above them indicating the name of the bank owning them.
2.2.1 Evolution of ATM
ATM is said to have evolved from early cash dispenser and is said to have first been introduced in the early 1970’s. The dispensers were operated by a token inform of a