HCS/451
University of Phoenix Lisa Kehlenbrink July 8, 2013
Risk and Quality Management Assessment Summary Risk management is about reducing the likelihood of errors with the aim of improving and monitoring the quality of health care services. The purpose for risk and quality management is to improve the care of the patients and reduce liability among the staff and the patients. In following risk and quality management protocols companies can reduce lawsuits and reduce injuries. Quality management can build a future for the company with reputable service for everyone.
Turnover prevention, involves many aspects in quality management. In order for the company to grow and maintain its consistency the company will need to reduce its staff. When companies incorporate different incentives this will reduce the turnover rate. Organizations can develop incentive packages to retain their employees (Kaluzny, 2013). Several organizations have encouraged education, training and growth within the company. Employees will be dedicated when they know that if they work hard they will receive great rewards beyond their paycheck. Hence, in essence when employers offer incentives for their employees there will be a continuance growth. Micromanagement is another aspect of quality management which is under the same umbrella of management. Micromanagement pays attention to detail which will also help with risk management and quality management. Micromanagement can be used in every organization, but in health care it can be extremely beneficial. Micromanagement helps companies have a step by step process along the way, it helps eliminate risk and increase quality care.
References: Brunges, M., Avigne, G., & Wasik, M. (2006). Health promotion in the operating room: a quality improvement project. AORN Journal, 83(1), 171. Retrieved from EBSCOhost. Carroll, R. L. (2009). Risk Management Handbook for Health Care Organizations (Student ed.). San Francisco, CA: Jossey-Bass. Retrieved from John Wiley & Sons, Inc., HCS 451 website. Shur, R., & Simons, N. (2008). Quality issues in health care research and practice. Nursing Economic$, 26(4), 258-262. Retrieved from EBSCOhost Sollecito, W. A., & Johnson, J. K. (2013). Mclaughlin and Kaluzny’s Continues Quality Improvement in Health Care (4th ed.). Sadbury, MA: Jones and Bartlett, HCS 451 website