Jcaho Case

1. What is the purpose of risk management?
The purpose of risk management is to prevent bodily harm or equipment damage without stoping quality care for patients. Having a risk management program will help prove that having a risk management plan reduces injuries. Having risk management policies and ensuring a safe work environment promotes safety for employees and patients.
2. How is it possible to predict medical injuries?
You can’t predict medical injuries 100% but you can base probabilities off of statistics. “Gibson developed a statistical model for predicting medical malpractice claims for individual physicians” (Kavaler, 2003) He studied the percentage of injuries during a certain timeframe and compared male and females along with
Compare and contrast quality management, total quality management, and continuous quality/process improvement.
Quality management makes sure that the standard patient care is being met while proving quality patient service. Risk management and infection control are also monitored in quality management to insure the patients receive quality care. Total quality management does not focus on an individual when a problem happens but rather focuses on the system as to why the problem happened. Continuous Quality process improvement focuses on positive process improvements to provide quality care to patients and prevent unnecessary pain.
5. What part does JCAHO play in quality management?
JCAHO inspects quality management and analyzes process improvements, they give hospitals accreditation. JCAHO uses 12 factors to identify a root cause of a risk management. JCAHO has organizations acquire information about risk management activities. When there is an incident they will inspect, what did the organization do to fix it, prevent from happening again, and quality
There are nine quality improvement factors. 1. State the objective: what is your goal, 2. Identify the customer: determine what they want, 3. Understand how the process works: Identify the process components, 4.collect the data: determine cause and effect, 5. Decide on a solution: develop a plan, 6. Implement the plan: care out actions to solve the problem, 7. Evaluate the plan: Did the plan work?, 8. Improve the process: Determine outcome does there need to be a new plan, 9. Create a new plan: learn from your misstates and come up with a better process.

7. How has risk management changed?
Risk management works with quality management which adapted from management experiences. A risk management reductions activity may affect quality and quantity of patient care. (Kavaler, 2003)When this happens we must consider the best approach for risk management and quality management. Risk management has changed through public awareness of the importance of preventing medical error.
8. What are the three ethical theories discussed in the text?
Autonomy, beneficence, and justice are three ethical theories. Autonomy is self-determination. The patient has the right to make their own health care decision even if it not the best option and the provider has to respect the right of the patient. Beneficence is the obligation to do good for the patient or try