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Robbins JudgeOrganizational Behavior15th EditionChapter 8 Motivation

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Robbins JudgeOrganizational Behavior15th EditionChapter 8 Motivation
Robbins & Judge

Organizational Behavior
15th Edition

Chapter 8: Motivation: From
Concepts to Applications

Lecture Objectives
• After this lecture, you should be able to:

– Describe the Management by Objectives Model and evaluate the way it motivates employees.
– Describe the Job Characteristics Model and evaluate the way it motivates by changing the work environment.
– Compare and contrast the three main ways jobs can be redesigned. – Identify three alternative work arrangements and show how they might motive employees.
– Give examples of employee involvement measures and show how they can motivate employees.
– Demonstrate how the different types of variable-pay programs can increase employee motivation.
– Show how flexible benefits turn benefits into motivators.
– Identify the motivational benefits of intrinsic rewards.

Management by Objectives (MBO)
• A program that encompasses
•
•
•
•

specific goals participatively set for an explicit time period with feedback on goal progress

• MBO operationalizes the concept of objectives by devising a process by which objectives cascade down through the organization.
• The result is a hierarchy of objectives that links objectives at one level to those at the next level.
• For the individual employee, MBO provides specific personal performance objectives.
7-3

Management by Objectives (MBO)
Overall
Overall
Organizational
Organizational
Objectives
Objectives

Divisional
Divisional
Objectives
Objectives

Departmental
Departmental
Objectives
Objectives

Individual
Individual
Objectives

XYZ Company

Consumer Products
Division

Industrial Products
Division

Sales
Production

Customer
Service

Marketing

Research

Develop

7-4

Motivation by Job Design: The JCM
• Job Characteristics Model (JCM)
– Hackman and Oldham’s concept that any job can be described through five core job dimensions:
• Skill variety – Requirements for different tasks in the job.
• Task identity – Completion of a whole piece of work.
• Task
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