1) John Kotter's view argues that management focuses on coping with complexity, whereas leadership focuses on coping with ________.
A) conflict
B) success
C) day-to-day matters
D) morale
E) change
Answer: E
Explanation: E) John Kotter of the Harvard Business School argues that management is about coping with complexity. Good management brings about order and consistency by drawing up formal plans, designing rigid organization structures, and monitoring results against the plans. Leadership, in contrast, is about coping with change. Leaders establish direction by developing a vision of the future; then they align people by communicating this vision and inspiring them to overcome hurdles.
Diff: 2 Page Ref: 150
Objective: Management and Leadership
Quest. Category: Concept/Definitional
LO: 1
2) Leadership is best defined as ________.
A) the ability to influence a group toward the achievement of a vision or set of goals
B) the process of drawing up formal plans and monitoring their implementation
C) the process of carrying out the vision and strategy provided by management
D) coordinating and staffing the organization and handling day-to-day problems
E) the proper use of the influence gained exclusively as a result of one's organizational position
Answer: A
Explanation: A) Leadership can be defined as the ability to influence a group toward the achievement of a vision or set of goals. Leaders can emerge from within a group as well as by formal appointment.
Diff: 2 Page Ref: 150
Objective: Leadership
Quest. Category: Concept/Definitional
LO: 3) Which of the following statements regarding leadership is true?
A) All leaders are managers.
B) Formal rights ensure good leadership.
C) All managers are leaders.
D) All leaders are hierarchically superior to followers.
E) Nonsanctioned leadership is as important as formal influence.
Answer: E
Explanation: E) The source of a leader's influence may be formal, such as that provided by