The scenario, which this paper will examine, involves Jerry McCall, an office assistant with training as both a Licensed Practical Nurse (LPN) and a medical assistant. Jerry, alone in the office, receives a call from a patient asking him to call in a prescription for Valium to a local pharmacy. The patient states that he is heading to the airport and is in need of the prescription. The patient also relays to Jerry that he is a friend of Dr. Williams and that Dr. Williams usually gives him some Valium before he flies.…
#1.) After reviewing the information in this case study, you find that Parris’ husband, Lavar, was not listening when Parris first told him to pick their daughter up from school. Explain how Lavar and Parris should use effective empathic listening and responding skills to discuss this issue.…
* There may not be enough information about the service therefore the individual is not able to make an informed choice because all the facts are not available.…
As per my understanding for the DCR 70042 ,I have created the Initial draft for the test plan.…
ordering the supplies and equipment and will make sure you have a regular supply of the things you…
He keeps his supervisors informed of any damage to patrol vehicles or department equipment, ensuring that it is taken out of service until repairs or replacement can be made. Overall, he keeps a safe working environment for himself and…
The business model of SAS is such that it in general it offers services coupled with software. Unlike typical firms in the industry it follows an annual software subscription model. Rather than sell its software, SAS leases to its customers - a strategy of immense importance in understanding the company’s relationship to its users. The fact that leases must be renewable annually creates a tremendous emphasis on customer satisfaction and quality in addition to stabilising its revenue. Furthermore, its products are made based on what customers require and its developmental process is almost wholly customer driven. There is also a strong focus on employee satisfaction leading to customer retention and loyalty which SAS believes is directly linked to customer satisfaction. As seen by the SAS Institute, the leasing strategy helps keep the company sharp by ensuring that technological advances are driven solely by customer needs.…
Inspecting all vehicles and maintaining the records of such inspections in case of an audit.…
The management culture is a very important factor in the imprinting of a company: it shapes the relationship between working environment and employee satisfaction. I will answer a few questions regarding the SAS 's particular strategy of running the business in which the employees are unbelievably loyal, thanks to the benefits and cares that they receive from the employer.…
- Comply with local traffic regulations. Report delays or accidents. Records cash receipts and ticket fares…
With 5+ years’ experience in customer service I am a proactive, kind hearted, ambitious candidate with willingness to learn and meet new challenges. I have a very warm friendly personality with a wealth of knowledge and experience to bring into any society according to the expectations. I am a multitalented individual with a creative personality and the ability to offer all aspects of life. I am currently seeking an opportunity to further develop my skills where I can use my compassionate nature towards my career goals in future.…
It also tells you what licenses, insurance and training you or your staff will need to operate business vehicles.…
RBI (Reserve Bank of India), India's Central Bank came into existence on 1stApril 1935 as a…
[ 2003 - 2007 ] Sekolah Menengah Keb. Jabi SPM 2A , 4B, 1C with distinctions in Bahasa Malaysia and English…
Ma. May Magallanes PastorizaBrgy. Matab-ang,Talisay City Negros Occidental, Philippines 6115 Mobile No.: 09192277385 Email Add: maymondia1@hotmail.com Current Location: Philippines Availability: I can start for work as soon as possible. | | PERSONAL DATA |…