All hospitality establishments need to be safe and healthy environments, whether they are food and beverage restaurants, commercial kitchens, clubs, hotels and accommodation, tourist enterprises or cafes.
Employers and employees all have a shared responsibility to promote a safe secure and healthy workenvironment that minimises risk of harm to any person. This responsibility is called duty of care.
Employer responsibilities
Employers have the prime responsibility to ensure the health, safety and welfare of all employees and others, including customers and visitors who come to the hospitality venue. This responsibility is called duty of care.
Employers need to organise work systems, equipment and training to minimise risk of illness or injury. This includes safe and healthy work areas, safe equipment, protective equipment, safe access, security, safety training and supervision.
Employee responsibilities
Whenever you are working in a hospitality workplace you must be aware of your legal duty of care, ensuring the health, safety and security of yourself and others.
You MUST: work in a safe manner follow all safety instructions and work as you have been directed to correctly use or wear any safety equipment or personal protective equipment, such as masks, guards, gloves or hair covers inform your employer about any hazards, injuries, faulty equipment or safety concerns cooperate with your employer, assisting them with workplace safety.
Cost of workplace injury
Every year in Australia, workers are killed or injured at work. Claims for workers compensation payments to compensate workers for loss of wages, medical expenses or retraining continue to increase.
When you are working in a hospitality environment you must pay attention to safety - both your own and that of your colleagues. Hospitality workplaces have a variety of hazards that need to be identified and managed to prevent injury.
An accident at work