Sample Question and Answer in an Interview
Answer A technical support representative is a person who provides answers to questions from customers regarding use and trouble-shooting of equipment, usually over the phone. It can either be for hardware, software, use or application of different pieces of equipment, from home appliances, to commercial equipment to industrial machinery.CheersMalcolm.
Helianthusdd Started The Discussion:
Below 37 Technical support interview questions samples.
1. Tell me about yourself
2. What are your greatest weaknesses?
3. Why are you leaving this position?
4. What are your career goals for technical support?
5. What experience do you have in technical support field?
6. What have you done to improve your technical support knowledge in the last year?
7. What have you learned from mistakes on technical support job?
8. What is your basic technical experience and qualifications?
9. What technical skills do you possess that would benefit our company?
10. What do you know about our products and company?
11. Have you used any of our products or similar products/competitors?
12. Would you say that you are hands-on type of person?
13. What is your expected period for an average call?
14. Would you be willing to take training or classes to improve your technical skills?
15. What steps do you take for solving a technical problem?
See the remains of list and answers here: Technical support interview questions
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1. Tell me about yourself.
Since this is often the opening question in an interview, be extra careful that you don’t run off at the mouth. Keep your answer to a minute or two at most. Cover four topics: early years, education, work history, and recent career experience. Emphasize this last subject. Remember that this is likely to be a warm-up question. Don’t waste your best points on it.
2. What do you know about our organization?
You
Helianthusdd Started The Discussion:
Below 37 Technical support interview questions samples.
1. Tell me about yourself
2. What are your greatest weaknesses?
3. Why are you leaving this position?
4. What are your career goals for technical support?
5. What experience do you have in technical support field?
6. What have you done to improve your technical support knowledge in the last year?
7. What have you learned from mistakes on technical support job?
8. What is your basic technical experience and qualifications?
9. What technical skills do you possess that would benefit our company?
10. What do you know about our products and company?
11. Have you used any of our products or similar products/competitors?
12. Would you say that you are hands-on type of person?
13. What is your expected period for an average call?
14. Would you be willing to take training or classes to improve your technical skills?
15. What steps do you take for solving a technical problem?
See the remains of list and answers here: Technical support interview questions
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Questions & Answers - www.Facebook.com
Online Tests, Quizzes and Surveys On Various Subjects. Sign Up now!
1. Tell me about yourself.
Since this is often the opening question in an interview, be extra careful that you don’t run off at the mouth. Keep your answer to a minute or two at most. Cover four topics: early years, education, work history, and recent career experience. Emphasize this last subject. Remember that this is likely to be a warm-up question. Don’t waste your best points on it.
2. What do you know about our organization?
You