Sbi Life Insurance
Report on SBI LIFE Insurance
Table of Contents
➢ Acknowledgement 3 ➢ Topic and Objective 4 ➢ Executive summary 5 ➢ Research Methodology 6 ➢ Introduction to Life insurance 8 ➢ Introduction to organization 15 ➢ Process of New Business Processing 21 ➢ Process of Compliance activities 23 ➢ Process of TAT Comparison 25 ➢ Process of Underwriting Department 27 ➢ Data Analysis 38 ➢ Findings 51 ➢ Conclusions 52 ➢ Recommendations 53 ➢ Questionnaire 54 ➢ Bibliography and references 56
Topic
To understand the basics of Operations of SBI Life Insurance
Objectives
➢ To study the process of New Business Processing
(Individual and Group Insurance)
➢ To measure the customer satisfaction from Policy Serving and Customer Service Compliance activities
➢ To analyze Turn Around Time (TAT) between various function
➢ To study the Underwriting aspects
Executive Summary
The internship facilitates a student to explore the new horizons of learning. Therefore, it may also require data generation, analysis of data, understanding it in the company’s context and to help in the value addition in the services of organization and thus it also helps student in understanding the procedure to be followed by the organization This is my report on the work done at SBI Life Insurance Company Limited during summer internship. This report focuses on the Underwriting, Claims and Risk Management Department.
It also contains the procedure of Claims, Underwriting and Risk-management Department which we have gone through during the internship.
This report shows the work and enhancement of the knowledge in all the three departments.
Recommendations:
• In rural area the access to services is also a problem, So SBI Life should open their branches to the district level so that more agents will be there and
Table of Contents
➢ Acknowledgement 3 ➢ Topic and Objective 4 ➢ Executive summary 5 ➢ Research Methodology 6 ➢ Introduction to Life insurance 8 ➢ Introduction to organization 15 ➢ Process of New Business Processing 21 ➢ Process of Compliance activities 23 ➢ Process of TAT Comparison 25 ➢ Process of Underwriting Department 27 ➢ Data Analysis 38 ➢ Findings 51 ➢ Conclusions 52 ➢ Recommendations 53 ➢ Questionnaire 54 ➢ Bibliography and references 56
Topic
To understand the basics of Operations of SBI Life Insurance
Objectives
➢ To study the process of New Business Processing
(Individual and Group Insurance)
➢ To measure the customer satisfaction from Policy Serving and Customer Service Compliance activities
➢ To analyze Turn Around Time (TAT) between various function
➢ To study the Underwriting aspects
Executive Summary
The internship facilitates a student to explore the new horizons of learning. Therefore, it may also require data generation, analysis of data, understanding it in the company’s context and to help in the value addition in the services of organization and thus it also helps student in understanding the procedure to be followed by the organization This is my report on the work done at SBI Life Insurance Company Limited during summer internship. This report focuses on the Underwriting, Claims and Risk Management Department.
It also contains the procedure of Claims, Underwriting and Risk-management Department which we have gone through during the internship.
This report shows the work and enhancement of the knowledge in all the three departments.
Recommendations:
• In rural area the access to services is also a problem, So SBI Life should open their branches to the district level so that more agents will be there and
References: • www.sbilife.co.in • www.indiahousing.com • www.irdaindia.org • www.pacificlife.com • www.life-insurance.suite101.com • www.getmylifeinsurance.com • E-bandhan Journal of SBI Life insurance Re