Working in the field of human services is a unique, yet rewarding career. Human services workers engage with diverse populations and carry different titles to include counselors, case managers, milieu therapists, social workers, etc. Regardless of what title a human service worker may hold, communication between a client and professional is vital. The purpose of this paper is to introduce a client from a particular background and address his presenting issues. It will review how I would interview my client to include specific communication techniques, ways I would establish a working relationship, discuss possible boundary issues, and recommendations or referrals to certain groups for this client.
The scenario I chose to write about is an actual experience I’ve had with a client working in a residential treatment center for troubled youth. In this paper, I will refer to my client as Joe Smith. Joe is a 13 year old Hispanic male. His mother and father are still alive, but he currently lives with his mother. Joe has 3 siblings, all brothers, one of whom has been in and out of jail and seems to be the biggest influence in Joe’s life right now. Joe’s father is a well known drug dealer and has also been in and out of jail, and is now trying to be a part of his son’s life. Joe’s mother has good intentions of ensuring her son receives the proper treatment, but is losing patience and repeatedly states she is running out of options to provide a stable home for Joe. Joe’s referral to the treatment was because he got caught at school selling drugs. There were also allegations of inappropriate contact with a female peer. Upon Joe’s admittance to the program, his mental health assessment diagnosed him with Attention Deficit Hyperactive Disorder, Post Traumatic Stress Syndrome, and Oppositional Defiance Disorder. His placement into out-patient services set a goal to help reduce his anger outbursts and teach him life skills that would help
References: CNS. (n.d.). Communication Skills. Retrieved from http://www.au.af.mil/au/awc/awcgate/sba/comm_style.htm