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Sherman Vs. Marriott Hotel Services, Inc.

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Sherman Vs. Marriott Hotel Services, Inc.
Sherman v. Marriott Hotel Services, Inc.
Facts: The plaintiff, Marcus Sherman, (African American Male) checked into Marriott Hotel on or about March 5 through March 7, 2003. During the plaintiff’s stay his room key was demagnetized. Plaintiff went to the front desk and inquired with a white male Marriott employee for a new room key. Marriott has a lock-out policy requiring guests to provide proper identification in order to receive a new key. Policy states guests are to be escorted by security to their room to obtain identification if needed. The white male Marriott employee, Darren Kerr followed protocol and plaintiff was escorted to his room to abscond his ID. Re-placement key was delivered to the Plaintiff in his room after ID was

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