1) What is IT infrastructure and what are its components?
Define IT infrastructure from both a technology and a service perspective.
Technical views – It is defined as shared technology resources which provide the platform for the company’s’ specific information system applications. It consists of a set of physical devices and software application that required operating the entire enterprise.
Computing platform used to provide services that connect employees, customers, and suppliers into a coherent digital environment, including large mainframes, midranges computers, desktop and laptop computers, and mobile handheld and remote cloud computing services.
Services views - is defined as providing the foundation for serving customers, working with vendors, and managing internal firm business processes. Telecommunications services that provide data, voice, and video connectivity to employees, customers, and suppliers. In this sense, IT infrastructure focuses on the services provided by all the hardware and software. IT infrastructure is a set of firm-wide services budgeted by management and comprising both human and technical capabilities.
List and describe the components of IT infrastructure that firm need to manage.
IT infrastructure today is composed of seven major components:
i. Internet Platforms – Apache, Microsoft IIS, .NET, UNIX, Cisco, Java ii. Computer Hardware Platforms – Dell, IBM, Sun, HP, Apple, Linux machines iii. Operating Systems Platforms – Microsoft Windows, UNIX, Linux, Mac
OS X iv. Enterprise Software Applications – (including middleware), SAP, Oracle,
PeopleSoft, Microsoft, BEA
v. Networking/Telecommunications – Microsoft Windows Server, Linux,
Novell, Cisco, Lucent, Nortel, MCI, AT&T, Verizon vi. Consultants and System Integrators – IBM/KPMG, EDS, Accenture vii. Data Management and Storage – IBM DB2, Oracle, SQL Server, Sybase,
MySQL, EMC Systems
3) What are the current