Sickkids Hospital Case Study

Health care administration, which is also profiled as health service management, is an aspect of the healthcare organization that solely directs all the hospital operations, health systems, and different entities within the health care sector. The administration is mainly inclusive of specific responsibilities that range from program development, staff inclusion, facility allocation, service management, budget allocation, and other duties that are highly determined by the size as well as the type of healthcare institution. Information from the Bureau of Labor Statistics has further revealed that approximately 350,000 individuals serve as health care administrators including the middle managers to the CEO position (Adams, 2010). The sector
has further faced an employment rise of 17%, which is speculated to even grow further by the year 2025. With this increasing rate, an alteration in job specifications between the health care administration and the health care management has been established. The health care administration team is responsible for staffing as well as consumer and employee related tasks while the management team is responsible for managing and running the health care institution. The hospital does not have further alteration that excludes the consideration of the federal government and other health care institutions in regards to health care administration.
At SickKids Hospital, the administration does not have direct contact with their patients on daily basis. Rather, the health care administration is responsible for the development of the regular policies, and an inclusion of specific changes as well as leading the region’s health care organization to serve all individuals through enhancing the developed health care systems. Health care administration at SickKids Hospital is not only limited to the organization’s entity but extends its services to include other relevant bodies that have a direct impact on the wellbeing of the society. According to (Adams, 2010), “The administration within SickKids Hospital is broadcasted to include individuals in Federal, state, and local agencies, such as the FDA and the CDC, to enhance the provision of suitable healthcare and systems.” Though the SickKids Hospital mainly deals with sick children, it’s administration is broadcasted to include consideration of the nation’s health welfare and system enhancement. SickKids Background SickKids Hospital was founded in the year
1972. Since then, the organization has grown further in both their services and product provision to become the best-renowned children's hospital. The SickKids Foundation, located in Toronto, is further registered as the fundraising institution for the main Hospital for sick children in Toronto. The hospital is acknowledged as one of the globally identified pediatric hospital, as well as Canada’s leading institution that is highly dedicated in exceptional children welfare through the patient care integration, knowledge provision, and developmental research. In the year 2015, the SickKids Hospital received approximately 287, 621 emergencies cases as well as clinic appointments, whereby it admitted 15, 800 patients including 12, 200 surgeries (Wong, 2012).
Within the period, the SickKids hospital has received great scientific breakthrough such as providing explanations on tumor removal through surgery, early loss of memory, and development of the diabetes drug that reduced brain injuries. Through this breakthrough, the institution has further enhanced by both staff inclusion and service delivery. SickKids Hospital’s mission statement is mainly linked to its administrative desire to provide proper healthcare to the children through appropriate service and product provision. The institution’s mission statement indicates, “As leaders in the children health department, we partner locally and globally to improve the health of the children through the integration of care, research, and education” (www.sickkids.ca). The institution seeks to achieve these mission through the inclusion of values that include integrity, collaboration, innovation, flexibility, and compassion. The primary products provided by the SickKids Hospital includes drugs to cater for the sick children, nutrition supplements and pamphlets to educate patients on proper care. Other than the general hospital services provided within the SickKids Hospital, the institution mainly indulges in services such as consumer education, circumcision services that are provided by the Urology sector, Psychology speech and rehab services, and advice in regards to poison
ingestion. Moreover, the current market share for the SickKids hospital is 64.73%, which is slightly lower than its main competitors’ market shares. With the largest number of employees, the SickKids Hospital lies at position four of the competitor list. Adverse competition is directly boosted by the institution’s consideration of specific tasks as well as a direct inclusion to services that are limited to given entities. SickKids main competitors include the Sunnybrook Health Research Center, the UHN Center, and the Princess Margaret Career Health Foundation (Raiten, 2016). The institution’s primary source of income includes fundraising events, partnerships, parking tickets, and lotteries, which contribute largely to attain the financial targets set by the administration. The stated finance acquisition strategies are implemented as an additional method of obtaining additional funds to enhance operationalization. Further, the SickKids Hospital is widely identified through its inclusion of employees from diverse cultures and regions to enhance innovation.