Preview

Silvio Napoli at Schindler India

Satisfactory Essays
Open Document
Open Document
271 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Silvio Napoli at Schindler India
Case Study Silvio Napoli at Schindler India

Was Silvio the right choice?

PROS:  He developed the business plan  Int. Experience

CONS:  Age and family situation  Personality and cultural background

(France & USA)
 Experience with Swatch Project

 Lack of adaptation to foreign cultures  No similar post before

 Well educated

 No sales and technical experience in the elevator business
2

Was Silvio the right choice?

Blindly sticking to his business plan  Lack of soft skills  Failed to convince the

team of his plan
 Harsh leadership style not suitable in India Probably not the right person for this particular position as general manager

3

How to evaluate the Silvio`s first seven moths as general manager?

“The first step is always the hardest!”
 Teething problems in establishing the business
 Still in the “learning process”  Too ambitious plans  Having build a reasonable management team  Sold the first elevators (although customized)

 Having failed to meet the demand of the Indian market

4

How to advice Silvio?

Do you still want to work for Schindler in India?  Better adapting to Indian values in terms of leadership style, time conception and ambitious goals

 Diversifying product lien to better suit Indian market`s demands  Strengthen Silvio and shore up support for his tough

mission
 Encourage the whole team to continue and setting the direction for future success
5

How to deal with rising transfer prices and lacking technical cooperation?

Lobby top management to ensure support (improve communication with other business divisions) Getting directly in contact with plan managers to explain them their advantages in order to get technical

cooperation and plans
Developing a strategy to manufacture or purchase elevators locally

6

You May Also Find These Documents Helpful

  • Good Essays

    If the company aims to resolving the occurring issues with its employees, it is important for the company to employ a proper leadership style. The improper management strategies of the Administrative System at Mountainside Industries, in conjunction with lack of proper communication has caused the financial status of the industry to become unsteady. Currently, a major issue lies between the manager’s more authoritative approach in which the workers feel obliged to respect the leader, as…

    • 675 Words
    • 3 Pages
    Good Essays
  • Satisfactory Essays

    There are two reasons that Brown failed. The first one is too focus on the short-term profit and did not pay attention to the long-term. Brown sacrificed the long-term profit to achieve a short-term boom. The second one is that he did not listen to other people’s advice towards the targets. He was just executive resistance to bad news.…

    • 303 Words
    • 2 Pages
    Satisfactory Essays
  • Powerful Essays

    Riordan Manufacturing

    • 1971 Words
    • 8 Pages

    Strategy implementation is the sum total of the activities and choices required for the execution of a strategic plan. It is the process by which objectives, strategies, and policies are put into action through the development of programs, budgets, and procedures (Wheelen, T. L., & Hunger, J. D. 2010). Riordan Manufacturing has a lot of resources that can be used to branch out to others and competitors internationally that are being implemented in the business plan. There are many departments within the company that plays a big part as well and every department and person has their own action plan to obtain to make sure there is success and goals are being accomplished. Following the mission, vision, values are necessary to contribute and abide by to know and understand the purpose and the outcome of what is being giving by the company as a whole. With the company wanting to increase client base they can implement new products, technology, and new market segments to clients by taking that first step to reach out and voice the changes of products and services to innovate new and improve materials to make connection to different people in the industry, and how the outcome can change for the future of the…

    • 1971 Words
    • 8 Pages
    Powerful Essays
  • Better Essays

    morally but to treat him as an outsider. The following factors highlights why management team lost.…

    • 1443 Words
    • 1 Page
    Better Essays
  • Good Essays

    Keeping in mind the goal of maximizing stakeholder wealth, companies should develop the strategic plans, which can help to move the business forward. “Strategic planning is an organization 's process of defining its strategy, or direction, and making decisions on allocating its resources to pursue this strategy, including its capital and people” (Wikipedia).…

    • 851 Words
    • 4 Pages
    Good Essays
  • Powerful Essays

    The business strategy developed needs to be implemented and reviewed. People need to be reviewed. The two need to be coordinated. A business plan needs to be implemented, using an external person to help with this process is a great way to assess the real impact.…

    • 2023 Words
    • 9 Pages
    Powerful Essays
  • Good Essays

    Proof

    • 2418 Words
    • 10 Pages

    * You are the Vice President of a US based software company. You have been tasked with exploring the possibility of setting up a software development operation in India. You have heard that the rigid caste systems can affect business operations. Do you think it is possible to use a typical US management style in India or should you adjust to the local Indian managerial style and employment practices? Explain.…

    • 2418 Words
    • 10 Pages
    Good Essays
  • Better Essays

    After Hope And Change

    • 2626 Words
    • 4 Pages

    pushed his few advantages way too far. He stayed on one topic the entire time and would…

    • 2626 Words
    • 4 Pages
    Better Essays
  • Good Essays

    Eulogy Of George

    • 1174 Words
    • 5 Pages

    Business requires astute decision making. There is not any other way around the business circles. Very technically gifted persons have joined the business and failed miserably, failing to make a similar mark to the one they made in their professional fields. George comes out as a great talent in his area but his attempt in business turns into misery. He failed with a thud. He used all he had in his means but never made it past a novice business person. It is utterly frustrating with all the energy and resources he might have tried to put into the business. Despite making a good living from leasing his technologies, the attempt to join the fray himself was one he would wish to forget as soon as possible. There are a number of factors that…

    • 1174 Words
    • 5 Pages
    Good Essays
  • Powerful Essays

    What was the solution? Some within the company thought that SB needed a directive, top-down approach. But our experience told us that no single executive could possibly know enough about the dozens of highly complex projects being developed on three continents to call the shots effectively. In the past, SB had tried a variety…

    • 3611 Words
    • 15 Pages
    Powerful Essays
  • Powerful Essays

    Silvio case analysis

    • 2240 Words
    • 9 Pages

    Silvio Napoli, as head of Schindler Company’s corporate planning, is the best choice for the company’s India operations, given the facts of his adaptability of culture difference, his personality, background in Schindler, and his involvement of the Indian operation project, as well as his human resource management skills. First of all, Napoli is an Italian, who graduated from Harvard Business School. With solid education background, he became head of corporate planning in Schindler, which is a Swiss Company. His wife is a French-German dual national. Interacting with diversity of culture in life, he must be well equipped to adapt culture differences and handle the challenges. For instance, as he is employed as assistant of Chief Executive Officer of Schindler, he knows that Schindler is a formal Swiss company, so power distance is high that “the hierarchy was clear, politeness important, and first names rarely used.” (Silvio Napoli at Schindler India (A), page 3) He is well aware how people behave in the organizational context; he respects and embraces the culture, and he understands how he should behave as a manager. According to Thomas, D.C., & Lazarova, M.B.’s article on Cultural and Institutional Context of Global Human Resource Management, they said, “HRM systems are embedded in the cultural and institutional context of their home country. HRM may be somewhat resistant to the forces of globalization because its ability to change is limited by regulatory structures, interest groups, public opinion and culture norms, which are relatively slow to change.”(Page 38) Because of this reason, manager that is in charge of opening Indian subsidiary must be aware of culture difference and be flexible in adapting it while handling human resource management. As a result, his ability of solving culture challenges is strong. Also, his personality is well fit with the role of foreign market operator. He is…

    • 2240 Words
    • 9 Pages
    Powerful Essays
  • Good Essays

    THE COGENT THEORY

    • 949 Words
    • 4 Pages

    other companies were in a similar situation to their own. The plan was to work…

    • 949 Words
    • 4 Pages
    Good Essays
  • Good Essays

    The broad concepts of management and administration are in a sense universal. The culture specificity obtains to the extent to which these are applied. The concepts of planning, recruitment, training, financial systems and control, etc., are there in any culture, but the specificity is in how they are run and implemented. In India, too, down the ages there have been the existence of these universal principles and concepts of management and administration. But the difference in Indian administration and management lies in the subtle variation in how planning is carried out, how much is implemented, how recruitment takes place, what are the considerations, how are the financial controls effected and so on. The differences that manifest in Indian management and administrative practices are the result of the norms and expectations of the people through their history.…

    • 1085 Words
    • 5 Pages
    Good Essays
  • Powerful Essays

    Management Practices Employee requirements Leadership style Traditional Indian Management Family relation and caste memberships of employees have to be considered Organizational leaders display a high level of personal involvement with their subordinates. Leaders provide nurturance contingent upon the subordinate 's task accomplishment Work is viewed as a means to an end i.e. for the sake of satisfying family needs. Little demand for changing work tasks, only the compensation is relevant Nepotism and caste considerations affect selection and compensation. Training less emphasized Contemporary Indian Management Relevant educational background and experience matching task requirements Increasingly participative management style where subordinates ' opinions and input are solicited. Personal relationship between management and employees reduced Elements such as job rotation, enrichment, autonomy, team work and competitive salaries are increasingly considered to motivate employees Objective selection criteria. Training programs and performance related compensation applied.…

    • 4827 Words
    • 20 Pages
    Powerful Essays

Related Topics