Was Silvio the right choice?
PROS: He developed the business plan Int. Experience
CONS: Age and family situation Personality and cultural background
(France & USA)
Experience with Swatch Project
Lack of adaptation to foreign cultures No similar post before
Well educated
No sales and technical experience in the elevator business
2
Was Silvio the right choice?
Blindly sticking to his business plan Lack of soft skills Failed to convince the
team of his plan
Harsh leadership style not suitable in India Probably not the right person for this particular position as general manager
3
How to evaluate the Silvio`s first seven moths as general manager?
“The first step is always the hardest!”
Teething problems in establishing the business
Still in the “learning process” Too ambitious plans Having build a reasonable management team Sold the first elevators (although customized)
Having failed to meet the demand of the Indian market
4
How to advice Silvio?
Do you still want to work for Schindler in India? Better adapting to Indian values in terms of leadership style, time conception and ambitious goals
Diversifying product lien to better suit Indian market`s demands Strengthen Silvio and shore up support for his tough
mission
Encourage the whole team to continue and setting the direction for future success
5
How to deal with rising transfer prices and lacking technical cooperation?
Lobby top management to ensure support (improve communication with other business divisions) Getting directly in contact with plan managers to explain them their advantages in order to get technical
cooperation and plans
Developing a strategy to manufacture or purchase elevators locally
6