Social Performance
1. Briefly describe your company and then benchmark the codes of conduct used by similar companies in the industry. Critique the codes of conduct of at least three (3) similar companies in order to write codes for your company.
I am the CEO of a wireless company that specializes in cell phones services, we offer our customers the latest technology in handsets available in the market, no contract, unlimited service, and we are also improving our customer service every day in order to provide the best to our customers. With the intention of offering the best service possible I conducted some research about the codes of conduct for three companies in the wireless industry. The companies I chose to look into are Sprint, AT&T and Verizon. Sprint’s code of conduct emphasizes that their code of conduct is not a rulebook to follow but somewhere to go to when ethical issues or concerns arise. Their code covers conflict of interests, their position on retaliation and harassment, off the job activities and other employment, it also points out that gifts and things of that nature should never be accepted by sprint employees, I liked that sprint makes emphasis on the importance of protecting their customers information, with today’s technologies come many responsibilities and privacy can be hard to maintain. This company’s code of conduct covers all the important topics, laws and regulations that the industry expects from wireless companies and also all the expectations the company has from their employees.
On the other hand, AT&T in its code of conduct makes sure explains that it is almost impossible to cover all the situations that an employee could be in and what the correct behavior should be for each situation. They also specify that their code of conduct it is not a rulebook to follow but more like a guide to refer to, I think that it is important for some employees to understand that the code of conduct for the company is made for them to look into for general
I am the CEO of a wireless company that specializes in cell phones services, we offer our customers the latest technology in handsets available in the market, no contract, unlimited service, and we are also improving our customer service every day in order to provide the best to our customers. With the intention of offering the best service possible I conducted some research about the codes of conduct for three companies in the wireless industry. The companies I chose to look into are Sprint, AT&T and Verizon. Sprint’s code of conduct emphasizes that their code of conduct is not a rulebook to follow but somewhere to go to when ethical issues or concerns arise. Their code covers conflict of interests, their position on retaliation and harassment, off the job activities and other employment, it also points out that gifts and things of that nature should never be accepted by sprint employees, I liked that sprint makes emphasis on the importance of protecting their customers information, with today’s technologies come many responsibilities and privacy can be hard to maintain. This company’s code of conduct covers all the important topics, laws and regulations that the industry expects from wireless companies and also all the expectations the company has from their employees.
On the other hand, AT&T in its code of conduct makes sure explains that it is almost impossible to cover all the situations that an employee could be in and what the correct behavior should be for each situation. They also specify that their code of conduct it is not a rulebook to follow but more like a guide to refer to, I think that it is important for some employees to understand that the code of conduct for the company is made for them to look into for general
Cited: Sprint. (2011). Retrieved from www.sprint.com AT&T. (2012, January). Retrieved from www.at&t.com United States Sentencing Commission. (2012). Retrieved from www.ussc.gov/guidelines Verizon . (2012). Retrieved from www.verizon.com Lawrence, T. A. (2011). Business and Society. New York: McGraw-Hill.