MS-2
MANAGEMENT PROGRAMME
Term-End Examination
June, 2012
05252
MS-2 : MANAGEMENT OF HUMAN RESOURCES
Maximum Marks : 100
(Weightage 70%)
Time : 3 hours
Note :
(i)
(ii)
There are two Sections, A and B.
Section-A has five questions carrying 20 marks each. Attempt any three questions from this section.
(iii) Section - B is compulsory and carring 40 marks.
SECTION-A
1.
What are various social factors which influence the Personnel/Human Resource
Management functions of an organisation in Indian context ? Briefly explain with suitable examples.
2.
What is the purpose and significance of Interview in the process of hiring human resources ? Briefly describe , various types and limitations of Interviews , with suitable examples. 3.
What are various problems encountered in Performance Appraisal Process ? What are the ways to improve the probability of "What is Appraised is what was supposed to be
Appraised "? Explain with examples.
4.
What are the determinants of compensation ? How does compensation function contribute to the organisational effectiveness ? Explain with suitable examples.
MS-2
1
P.T.O.
5.
MS-2
Write short notes on any three of the following :
(a)
'Self concept' and Organisation Socialisation
(b)
Benchmarking
(c)
Voluntary Machinary
(d)
Theories of Trade Unionism
(e)
Grievance Handling Procedure
2
SECTION-B
6.
Read the case study titled and answer the questions given at the end :
XYZ Limited is a public sector undertaking with a staff strength of around 1,200 including 300 officers. As per the recruitment policy of the company , most employees join as trainees and after successful completion of training , are absorbed at the lowest intake level. Thus, in the case of workers , most start as Technician/Operator Trainees and officers , as Management Trainees. The company expects the higher posts to be filled by