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solved asignment ms 02
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MS-2

MANAGEMENT PROGRAMME
Term-End Examination
June, 2012

05252

MS-2 : MANAGEMENT OF HUMAN RESOURCES
Maximum Marks : 100
(Weightage 70%)

Time : 3 hours
Note :
(i)
(ii)

There are two Sections, A and B.
Section-A has five questions carrying 20 marks each. Attempt any three questions from this section.

(iii) Section - B is compulsory and carring 40 marks.
SECTION-A

1.

What are various social factors which influence the Personnel/Human Resource
Management functions of an organisation in Indian context ? Briefly explain with suitable examples.

2.

What is the purpose and significance of Interview in the process of hiring human resources ? Briefly describe , various types and limitations of Interviews , with suitable examples. 3.

What are various problems encountered in Performance Appraisal Process ? What are the ways to improve the probability of "What is Appraised is what was supposed to be
Appraised "? Explain with examples.

4.

What are the determinants of compensation ? How does compensation function contribute to the organisational effectiveness ? Explain with suitable examples.

MS-2

1

P.T.O.

5.

MS-2

Write short notes on any three of the following :
(a)

'Self concept' and Organisation Socialisation

(b)

Benchmarking

(c)

Voluntary Machinary

(d)

Theories of Trade Unionism

(e)

Grievance Handling Procedure

2

SECTION-B

6.

Read the case study titled and answer the questions given at the end :
XYZ Limited is a public sector undertaking with a staff strength of around 1,200 including 300 officers. As per the recruitment policy of the company , most employees join as trainees and after successful completion of training , are absorbed at the lowest intake level. Thus, in the case of workers , most start as Technician/Operator Trainees and officers , as Management Trainees. The company expects the higher posts to be filled by

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