Emotional = stress, fear, embarrassment, depression, laughter
Cognitive = Confusion of words/mumbling, lack of memory with speech.
Causes of CA + Lack of preparation.
+ Prior negative experience/trauma.
+ Fear of being the center of attention.
+ Concerned about being judged.
+ High stakes.
+ Different than the audience.
+ Degree of unpredictability.
+ Self-fulfilling prophecy.
+ Excessive self focus. you need to make sure you show great eye contact and enthusiasm.
Generic Speech Structures. +Chronological sequence
+ Spatial sequence
+ Structure-function sequence
+ Topical sequence
Main point labels. • Create interest
• Phrase clearly & carefully
• Use parallel structure (similar language)
• Avoid the word AND.
4 Causes of poor listening. 1. Lack of concentration
2. Listening too hard!
3. Jumping to conclusions/Not listening w/ patience.
4. Too much focus on delivery and personal appearance of the person giving the speech.
Dangers of poor listening. 1. Speaker - loose confidence w/ their audience.
2. Listeners- Don't get the mssg, are rude, ignore you.
3. Communication - is misinterpreted.
4. Event as a whole - goes another way.
How to improve on one's listening skills. 1. Active listening-Mind
2. Decide it's time to listen.
3. Focus your listening.
4. Avoid jumping to conclusions.
5. Looking for common ground.
Active listening:
Body::: 1. Place yourself in a listening position.
2. Use positive = responsive facial expressions.
3. Follows basic rules of cutesy = pays attention.
How to be a good listener-Sequel 1. Eyes are watching
2. Hands are still
3. Ears are listening.
4. Lips are closed.
5. Feet are quiet .
Things to keep in mind for Instructional Speech. 1. Use topical sequence Intro aka: Sign Post
Ex. First, lets do this, Then lets do that, and Finally we'll do that.
2. Use the Body