Benchmarks and Quality Schemes
Using benchmarks within sports development is to measure the quality of an initiative or sports club. Benchmarking is a process that all clubs and initiatives have to follow to ensure they meet the correct requirements to achieve a benchmark. To get these benchmarks they must undergo inspections and to have all data records looked upon to ensure they are covered in all kinds of insurances documents, safeguarding, and emergency procedures. Etc. National governing bodies and sports organisations such as Sport England and UK SPORT recognise these clubs that have achieved these benchmarks. Benchmarks are also used in comparisons with other sports clubs to produce a comparative and competitive …show more content…
source for which the standards of a club are compared to show people who are interested in participating or know someone who does and want to join a club fit for their needs.
Quality Schemes are used to improve and continually are finding ways to improve the quality of customer service in the sports industry. Quality schemes are mostly aimed at leisure centres across the UK that provide close contact will the general public. Sports Development organisations use self assessments or programmes to improve the qualities of sports clubs and sporting initiatives. The assessment is operated by a grading system that assesses;
Timekeeping
Workmanship
Coaching
Quality of Equipment
Problem Solving
Professionalism and Standards when the assessment takes place the club/initiative have score boundaries they have for which whatever they are based on they fall into that category which is then published.
The score boundaries are;
Minimum 60% to be registered
To achieve a higher category it has to be between 75% and 84%
To achieve a excellent score they must score 85% and above
So overall this measurement is effect to show the quality of the club in making sure that the legal and formal parts of the club are at a high standard. The quality of a club is only shown if the club score 60% or more.
Sport England Clubmark
A example of this is the Sport England Clubmark, this clubmark is issued one a club or leisure has passed the necessary procedure of approval. The clubmark shows members, spectators and the general public that this club is of good quality and Sport England are in a way recommending this club that shows good standards and procedures within sport. The procedure of getting a clubmark is set within guidelines for with an examiner will come in and ensure the club has all the necessary paperwork, safety procedures/action plans to ensure the participants are safe at all times. The criteria of the procedure is filled in and then a copy of certificates, policies and qualifications. The criteria is checked every 2 years to ensure the standards are met and that none of the paperwork used as evidence is not out-dated, if it …show more content…
is then the club must go about replacing them.
In conclusion this type of assessment is quite effective due to marketing and advertising the clubmark to show that the club is at a high standard. More so with participants who are edging towards the higher end of the sports development continuum, as parents will be looking for sports club that meets all of the desired targets that the parent may seem fit for their child to develop.
Internal and Self-Assessment
This is another procedure to measure quality in sport. Self-assessment is a evaluation provided of your own performance. Sports clubs and initiatives do this measure as their own clubs strengths and weaknesses. And the potential of the opportunities or threats they face. Sports clubs can then create a Development plan to fix the areas of development, and improve on their strengths. Self-assessing will help initiatives and organisations set goals to improve their current results of assessment. Internal assessment means you can identify your successes and a areas of development and internally within your club can provide plans to improve the level of quality to a long term look and potential progress. A example of this is doing a SWOT Analysis to seek your strengths and weaknesses, opportunities and threats. This is a form of self-assessing and is used to evaluate current states and where the club is and how they can improve. Opportunities are the result of the strengths when having strength only positive outcomes can be achieved. Threats are the results of the weakness and are the negative outcomes. When using a swot analysis to be able to make goals to improve the quality and be able to progress forward the club must be able to make realistic targets that will be measurable and fit the specific needs for the club and its members. This is used by seeking the weaknesses and areas for development and producing a development plan to set the targets and goals for which the club can improve to be able improve the quality and progress to even expand the club.
This is a very effective way in improving the quality of sports clubs and initiatives.
This because it is easy to show the strengths and weaknesses and show that in the current state the opportunities from the strengths and the threats the sporting club/initiative may face if they do not improve. When evaluating from the results of a SWOT Analysis a development plan must be created to work on the areas of development and how to improve or better the strengths. This is a on-going procedure which in time will improve the quality of a sports
club.
Comprehensive Performance Assessment (C.P.A)
CPA is an example of internal assessment. After a sports club have completed a SWOT analysis a sports organisation will produce a CPA to put a rating the level of quality within the sports club. This is produced by a combination of a sports clubs development plan. After a sports club have completed a SWOT analysis, a sports organisation for example Sport England would then provide a CPA. The CPA’s objective is to put a value on the level of quality of a sports club. This is produced by a combination of a sports clubs action which is identified by a self assessment like a swot analysis. A plan is made with the potential quality and actual quality. Potential Quality is how good the quality of a sports club could be depending on what comes out of the development plan. Actual Potential is where a sports club is at this state right now, which also depends on the Development plan. Different sports clubs have different levels of quality, for example some may have high quality in some areas that another sports club might not.
In conclusion this type of assessment is quite effective if followed correctly and depending on if a clubs development plan is strong enough to work off. Ensuring that the goals the club are realistic and able to achieve, also the club has passed the following stages of a development plan they should be at better state for which they will achieve a better success rate and potentially more customers.