Staples claims that their chain of retail stores “help small business customers make more happen by providing a broad assortment of products, expanded business services and easy ways to shop, all backed with …show more content…
“Our customers are using less office supplies, shopping less often in our stores and more online, and the focus on value has made the marketplace even more competitive,” states Ronald L. Sargent, Staples’s chairman and chief executive. While Staples' physical stores are losing money, the company's online sales are surging. Offering now up to 500,000 products, “Staples is looking to transform its image from a paper and printer supplies store to an "everything" store as competition grows from mass