Preview

Strategic Objectve

Good Essays
Open Document
Open Document
1268 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Strategic Objectve
Strategic objective of company

Starbucks set up its strategic objective in various ways to accomplish its mission and vision. Since July 2009, Starbucks began grinding coffee each time a new pot is brewed, instead of grinding coffee only in the morning. This is because Starbucks wants customers to smell coffee aroma all day long. In 2002 until 2007, Starbucks gained a very large amount of profit because the aroma of its coffee spread around the world. Eventhough at the end of 2007 Starbucks received a great competition from other competitors such as McDonald, managers and workers among Starbucks’ company never gave up and strive themselves to achieve company’s mission and vision.

Starbucks strives to elevate the simple task of drinking coffee to a new level with its retail outlets seen as a place for socialization, relaxation, and reflection so customers can make themselves comfort anytime. Furthermore, Starbucks sharpen its strategies with a good utilities such as electrical outlets and wireless access for customers, so it can attract customers to visit the restaurant anytime to surf internet and do their jobs there. In response to recent economic times, the company has also adjusted prices on certain of its more popular products in an effort to show responsiveness to the more budget-conscious consumer. This strategy help the company-customer bonds more attractive and getting closer. Starbucks relies more on its image advertising than traditional advertising as part of the image is how the customer not only views the retail outlet, but how responsible the company is to their communities and employees. Many companies use website strategies to attract customer and spread the information about their business, same goes along to Starbucks. It encouraged the use of its Web site where customers are able to register their Starbucks’ cards, receive nutritional information about Starbucks products, shopping online, and search for careers.

For the long

You May Also Find These Documents Helpful

  • Best Essays

    Starbucks the known name in the world of coffee business had started off with little company which now has transformed in a successful corporation. This brand has gained remarkable success over period of time and has proved itself as a reputable coffee provider in term of taste and quality. The major contribution in this success was their aggressive expansions strategies. These strategies have enabled them to develop a dense chain of stores not only in America but all over the world. Their strategic approach towards the business has enabled them to gain value of $12 billion in 2008 from $2.9 billion in 1998 (Higbee, Liaw, Ting, Tjho, ton, 2008).…

    • 4211 Words
    • 17 Pages
    Best Essays
  • Good Essays

    BA 440 Starbucks SWOT

    • 870 Words
    • 3 Pages

    Starbucks employs over 149,000 workers and brought in a profit of $1.38 billion in 2012 (www.strategicmanagementinsight.com). The company is a household name that has been featured in television and movies and a brand that is sought after by countless celebrities. Although the company is the top retailer of coffee in the United States, Starbucks has shown a trend in sales since early 2009 that allude to the fall of the “great coffeehouse empire”. Because of this troubling news, executives at Starbucks have began to look deeper into the strengths and weakness of the organization and have tried to build courses of action that will help propel the chain back to the top of their market.…

    • 870 Words
    • 3 Pages
    Good Essays
  • Good Essays

    Beginning in 1971 with only one shop in Settle’s historic Pike Place Market for coffee and tea, Starbucks has managed to become one of the most successful companies in the world. It has become number one in the coffee industry. As of June 2012 Starbucks owns 19,763 coffee shops in 59 countries which includes 12,848 in the United States, 1,264 in Canada, 973 in Japan, 778 in Great Britain, 621 in China, 441 in South Korea, 350 in Mexico and 269 in the Philippines. Offering to its consumers’ different coffees with unique flavors, tea and beverages, including food snacks and coffee accessories Starbucks has attracted consumers and turned them into loyal customers. (Starbucks Coffee Company, 2012)…

    • 1052 Words
    • 5 Pages
    Good Essays
  • Powerful Essays

    Culture and Starbucks

    • 1411 Words
    • 6 Pages

    Starbucks' global corporate goal is to become the leasing coffee seller and brand in each of its expansion targets. They aim to do this through their finest quality coffee and other products, and by means of their…

    • 1411 Words
    • 6 Pages
    Powerful Essays
  • Powerful Essays

    Numerous factors accounted for Starbucks’ extraordinary success in the early 1990’s. To begin, Starbucks was the first coffee house to provide a premium coffee based on Italian values to the United States population. This high quality coffee attracted a great deal of people, especially affluent, well-educated, white-collar women between the ages of 24 and 44. They were able to achieve such high standards for their products by controlling as much of their supply chain as possible. In addition to their high quality products, Starbucks offered the public great product variety. They introduced and launched an array of products on a regular basis, ranging from new holiday beverages to their Frappuccino beverages, distributed by PepsiCo. This product innovation is one of the leading factors contributed to Starbucks’ positive sales growth throughout the years. Customer service also played a key role in Starbucks’ success in the early 1990’s. The company offers extensive training to their “partners” or “baristas” in order to provide customers with the most optimal, personalized experience. Starbucks trains their employees on both hard and soft skills, allowing them to ensure product quality and also provide the best service possible. Lastly, Starbucks’ ability to…

    • 2037 Words
    • 9 Pages
    Powerful Essays
  • Best Essays

    Everyday, people in the world go to Starbucks’s coffee shop to take their cup of coffee. Despite the overpriced a cup of coffee, people still enjoy their coffee every day across the world. Simply, Starbucks offered the unique space and taste for consumers with a professional assists from their helpful employees in any problem or trouble in a friendly way. People believe in Starbucks for what it represents symbol that comes with the quality of each product they serve. Although, there are numerous competitors which they are similar to Starbucks’s business, its strategy and structure bring to it the success and eventually it becomes the good model to follow, due to its national and global success.…

    • 1841 Words
    • 8 Pages
    Best Essays
  • Good Essays

    Real Choices at Starbucks

    • 1276 Words
    • 6 Pages

    Starbucks started as small coffee shop in a tourist area called Pikes Place Market in Seattle. The three unknown pioneer of Starbucks wanted to share their passion for brewed coffee and tea. During their first year in the business, they experimented with all sorts of coffee blend until they came up with their own flavor. Their business became an instant success using the word of mouth selling brewed coffee cup by cup. This is what inspired them to open a second store to target the wider market. By the early 1980’s, Starbucks expanded to four new stores in Seattle area. Since then, they became the largest retail company in the world. This coffee company grew from four Starbucks store to having currently 16,635 stores globally including 11,068 in the United States, 1000 stores in Canada, and more than 800 in Japan (Salomon 271). This amazing expansion can be attributed to Howard Shultz’s dedication to brewing coffee who bought the coffee’s trademark twenty five years ago. The main reason Starbucks has done so well for four decades can be attributed to their commitment to high quality products and passion for educating customers to appreciate the qualities of fine coffees.…

    • 1276 Words
    • 6 Pages
    Good Essays
  • Best Essays

    Starbucks Research Paper

    • 3399 Words
    • 14 Pages

    There are many competitors in the world of coffee. These companies take the simplicity of a coffee bean and create a complex beverage that people all over the world crave. The leading competitor in this industry is Starbucks Coffee Company. This company thrives on the quality of coffee it serves and its exceptional customer service. Starbucks’ mission statement states: “Establish Starbucks as the premier purveyor of the finest coffee in the world while maintaining our uncompromising principles while we grow. The following six guiding principles will help us measure the appropriateness of our decisions:…

    • 3399 Words
    • 14 Pages
    Best Essays
  • Good Essays

    Starbucks mainly sells coffee, and coffee is an inelastic good, it is addictive and therefore a necessity. Starbucks is the most expensive coffee seller among competitors such as McDonald’s McCafe, coffee from supermarkets, etc. Yet, it will still be able to retain its’ customers as they sell more than coffee, they sell the coffee experience.…

    • 680 Words
    • 3 Pages
    Good Essays
  • Powerful Essays

    Starbucks Coffee Company came from humble beginnings when it started out as a simple café in Seattle, Washington, in 1971. Originally founded by Howard Schultz and located in the historic Pike Place Market, that single store has since multiplied to more than 15,000 stores located in 50 countries. Starbucks Coffee Company has realized a success which is admired by companies industry wide, with their main source of success being the people they hire to manage within the organization. The management team is charged with a vital responsibility: to pass along the vision of founder Howard Schultz to every employee and customer which is “to inspire and nurture the human spirit – one person, one cup, and one neighborhood at a time” (Our Heritage, para. 6). In addition to that top priority, the management of Starbucks Coffee Company is charged with several complex tasks such as being strong leaders and managers, and knowing the difference; creating and maintaining a healthy organizational culture through the development of their employees and each store experience; and achieving global success.…

    • 1829 Words
    • 8 Pages
    Powerful Essays
  • Powerful Essays

    Starbucks first began in 1971 its main goal was to offer a coffee experience that no other coffee shop has done before. As stated in the case study, Starbucks emphasis on customer service included eye contact and greeting each customer within 5 seconds, cleaning tables promptly and remembering the names of regular customers. Starbucks was to reinvent the sense of romance atmosphere sophistication and sense of community and also create a ‘third place’ in people’s lives. This ‘third place’ would be somewhere between home and work where they could sit and relax and have a coffee.…

    • 2973 Words
    • 12 Pages
    Powerful Essays
  • Good Essays

    Personal Narrative

    • 1023 Words
    • 3 Pages

    Throughout my life thus far, I have ultimately learned from experience that everything happens for a reason, a sole reason that has shaped my journey to contribute to my greater-good. This reason is intuitive, not to be specifically named but to be subconsciously present within the unlimited boundaries of my mind. Recently, I have faced the most defining moment in my entire life, and the early process of reasoning for this event is left for me to belabor.…

    • 1023 Words
    • 3 Pages
    Good Essays
  • Satisfactory Essays

    The strategic goal of Starbucks is to increase its build customer loyalty and attract more new customers, so that it could get more profits. Starbucks discover that they should give more information to customers by mobile commerce, such as make new applications and new mode of payment by mobile.…

    • 540 Words
    • 3 Pages
    Satisfactory Essays
  • Powerful Essays

    Thirty years ago Starbucks was a single store in Seattle 's Pike Place Market selling premium roasted coffee. Today it is a global roaster and retailer of coffee with over 7,000 stores in U.S. and outside U.S. Starbucks Co. set out on its current course in the 1980s when the company 's director of marketing came back from a trip to Italy enchanted with the Italian coffeehouse experience. Schultz persuaded the company 's owner to experiment with the coffeehouse format-and the Starbucks ' experience was born. The basic strategy was to sell the company 's own premium roasted coffee, along with freshly brewed espresso-style coffee beverages, a variety of pastries, coffee accessories, teas, and other products, in a tastefully designed coffeehouse setting. The company also stressed providing superior customer service. Reasoning that motivated employees provide the best customer service, Starbucks ' executives devoted a lot of attention to employee hiring and training programs and progressive compensation policies that gave even part-time employees stock option grants and medical benefits. The formula met with spectacular success in the United States, where Starbucks went from obscurity to one of the best known brands in the country in a decade. (Hill, 2003)…

    • 2423 Words
    • 10 Pages
    Powerful Essays
  • Better Essays

    Coffee and Starbucks

    • 888 Words
    • 3 Pages

    Starbucks was founded in Seattle, Washington in 1971 as a small coffee shop by three friends, Jerry Baldwin, Zev Siegel, and Gordon Bowker. The idea came from the premise of selling high quality coffee to consumers. However it did not evolve into the present brand until 1982 when Howard Shultz bought the company. Shultz brought about his traveling experiences from Milian, Italy where the coffee culture was an inspiration for the role the espresso bars played in the community. Within a decade, the business rapidly grew to about 140 stores in Chicago and the Northwest. Shultz’s vision was to make a third place as at the time there was only work and home. At this third place, customers could come for high quality coffee, great customer service, and a nice atmosphere. There is a sense of community as even the employees are treated as family they are called “partners” instead of employees. Hourly workers are called “baristas” and some partners have the ability to rise to executive positions. It is also Starbucks value proposition to be customer-oriented is seen in their “Just Say Yes” policy which is to provide the best service possible, even if rules need to be bent. An example, according to this case study, is that if a customer only has a check and checks aren’t normally accepted, the customer will be given a sample drink for free. These were essential factors that accounted for Starbucks success in the early 1990s. As far as branding image, Starbucks main branding strategy is to maintain a coffee culture that centered on a close interpersonal experience. Maintaining a low employee turnover rate and having a range of distribution. The satisfaction of the customer is the central dogma of Starbucks success and its working as in the year 2002 there is a gross profit of $1.9 billion and net income of $215 million (Starbucks: Delivering Customer Service,…

    • 888 Words
    • 3 Pages
    Better Essays