Study Guide Exam 3
BUAD4190
StudyGuide
Chapters 10 thru 13
Chapter 10 1. What is staffing? PG 264
Staffing involves planning for, recruiting, selecting, and training and developing employees as well as compensating them and providing for their health and safety.
2. Define the basic management function of staffing. PG 264
Being able to identify and hire good employees can mean the difference between having a successful and unsuccessful business.
3. What is a Job Specification? PG 264
A job specification is a detailed written statement of work assignments and the qualifications needed to do the job acceptably.
4. What is a Job Description? PG 264
A job description lists the duties and responsibilities of a given job.
5. What is a Job Requirement?
6. Define the sources used to find employees?
7. What are internal sources? PG 265
Internal sources are individuals within the organization.
8. What are external sources? PG 266
External sources are those outside the organization or former employees.
9. Define recruiting and selecting employees. PG 268
Go out and recruit them!
10. How would a company gather information about an applicant? PG 269
In general, what a person has done in the past best indicates future performance.
11. How would a company checking references? PG 272
Personal, academic, and past employment is ways to check references. A personal visit, telephone call, or a personal letter are other ways to verify work history. 12. Define training and developing employees. PG 273
The effectiveness of a small business results not only from the ability of the owner but also from (1) the inherent abilities of its employees; (2) their development through training, education, and experience; and (3) their motivation. Some of the results of training and developing workers include (1) increased productivity, (2) reduced turnover, (3) increased earnings for employees, (4) decreased costs of materials and
StudyGuide
Chapters 10 thru 13
Chapter 10 1. What is staffing? PG 264
Staffing involves planning for, recruiting, selecting, and training and developing employees as well as compensating them and providing for their health and safety.
2. Define the basic management function of staffing. PG 264
Being able to identify and hire good employees can mean the difference between having a successful and unsuccessful business.
3. What is a Job Specification? PG 264
A job specification is a detailed written statement of work assignments and the qualifications needed to do the job acceptably.
4. What is a Job Description? PG 264
A job description lists the duties and responsibilities of a given job.
5. What is a Job Requirement?
6. Define the sources used to find employees?
7. What are internal sources? PG 265
Internal sources are individuals within the organization.
8. What are external sources? PG 266
External sources are those outside the organization or former employees.
9. Define recruiting and selecting employees. PG 268
Go out and recruit them!
10. How would a company gather information about an applicant? PG 269
In general, what a person has done in the past best indicates future performance.
11. How would a company checking references? PG 272
Personal, academic, and past employment is ways to check references. A personal visit, telephone call, or a personal letter are other ways to verify work history. 12. Define training and developing employees. PG 273
The effectiveness of a small business results not only from the ability of the owner but also from (1) the inherent abilities of its employees; (2) their development through training, education, and experience; and (3) their motivation. Some of the results of training and developing workers include (1) increased productivity, (2) reduced turnover, (3) increased earnings for employees, (4) decreased costs of materials and