EXECUTIVE SUMMARY
This research was conducted for MTNL, Thane and the subject of the research was ‘To study the employee motivation techniques at MTNL’
The objective was to study the important factors which are needed to motivate the employees, also to study the effect of monetary and non-monetary benefits provided by the organization on the employee’s performance and to provide the practical suggestion for the improvement of organization’s performance.
MTNL provides opportunities for its managers and staff to take a share and a greater interest in their own employment.
I would also like to suggest management at MTNL should have proper communication channels between the superiors and subordinates. The benefits of various schemes must be communicated to the employees. When the employees accomplish something they have achieved something, recognition is appreciation for that achievement.
LETTER OF TRANSMITTAL
I, Ms. Deepali M. Kashyap, did my summer internship with MTNL. The profile given to me was to study the employee motivation techniques employed at MTNL I would like you to grant me permission to conduct my research and present you my report on this topic.
SHEILA RAHEJA SCHOOL OF BUSINESS MANAGEMENT AND RESEARCH DECLARATION
I, Ms. Deepali M. Kashyap, Student of MMS 2011-13, Sheila Raheja School of Business Management & Research, hereby declare that the project on “Study of Employee Motivation Techniques Employed at MTNL” is my original work and that it has not previously formed the basis for the award of any other Degree, Diploma, Fellowship or other similar titles.
It has been completed under the guidance of Mr. B. B. Chaudhary, GM (LD) MTNL Mumbai (external guide) and Mr. Saurabh Surve.
The information submitted is true and original to the best of my knowledge. DATE:
PLACE:
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