(GIMPA)
PROGRAMME: PROJECT MANAGEMENT
SUBJECT:SUPPLY CHAIN MANAGEMENT
REPORT OF A SUPPLY CHAIN AUDIT OF COOLLAND CATERING SERVICE, ACCRA
PREPARED BY:
PRESENTED TO:
DR. KOFI DADZIE
1. INTRODUCTION
Supply chain performance has never been as important as it is today. In a global economy where supply chains, and not companies, battle one another, how a supply chain performs determines who will win the battle. To achieve maximum benefit from a supply chain, a supply chain must be performing at its best or anything it has gained will be short-lived. Yet, many companies are not aware of how their supply chains are performing or even what supply chain they are in.
The foodservice supply chain is complex and fragmented, making it difficult to communicate and collaborate effectively with internal stakeholders and external trading partners. Improved supply chain quality demands a more collaborative approach to the issue. This shift requires closer communication and process integration so that supply chain partners become part of the solution.
A food service supply chain from beginning to end must be focused on delivering food safety, overall customer satisfaction and increasing the business’s profitability. Every restaurant has extensive inventories to track, an increasing number of raw materials to manage, quality standards to maintain and often numerous suppliers to negotiate with in order to remain profitable. For this reason it is imperative that every link in the restaurant supply chain be managed.
There are significant financial benefits to managing them well. A good supply chain system should provide restaurant organizations the opportunity to network all aspects of their value chain. Product sales, ingredient forecasting, suggested food ordering, contract auditing, demand planning, collaborative purchasing, and complete distributor and supplier integration are seamlessly delivered