support clients assignment 1
Assignment 1
1. Summarise the key steps in the Case management process. 1. Referrer contact with service 2. Referral completed and client accepted into service by intake officer 3. Co-case manager identified by intake officer 4. Case conference/care meeting arrangements made jointly by referrer 5. Case conference/care meeting is held 6. Case manager implement the plan 7. Ongoing review of the case management plan
2. Identify three (3) rights and three (3) responsibilities of a case manager.
Three rights a case manager would have
1. A case worker has the right to not be discriminated against. If it is gender, racial, disability, sexual orientation or anything discriminatory; this is the case managers right and it must always be just
2. The case manager has the right to introduce and make a meeting, bring all services or people involved in the meeting and can also participate in it.
3. The case manager has the right to collect information from the client and has the right to keep it confidential.
Three responsibilities a case manager would have
1. Telling the client all the information about the services provided and all other information the client would need to participate in and know of.
2. Making sure the client is involved in making the decisions; not deciding who to invite or what services to bring along alone and making sure the client approves and wants them part of the union.
3. The case manager should let their clients know what their rights are.
3. Identify three (3) clients’ rights and explain why it is essential for rights to be protected throughout the Case management process.
Three client rights and why it is essential for rights to be protected throughout the case management process
1. Clients have the right to be treated with respect and not discriminated against
2. Clients have the right to have a non-judgemental service
3. Clients have the right to be provided with the
1. Summarise the key steps in the Case management process. 1. Referrer contact with service 2. Referral completed and client accepted into service by intake officer 3. Co-case manager identified by intake officer 4. Case conference/care meeting arrangements made jointly by referrer 5. Case conference/care meeting is held 6. Case manager implement the plan 7. Ongoing review of the case management plan
2. Identify three (3) rights and three (3) responsibilities of a case manager.
Three rights a case manager would have
1. A case worker has the right to not be discriminated against. If it is gender, racial, disability, sexual orientation or anything discriminatory; this is the case managers right and it must always be just
2. The case manager has the right to introduce and make a meeting, bring all services or people involved in the meeting and can also participate in it.
3. The case manager has the right to collect information from the client and has the right to keep it confidential.
Three responsibilities a case manager would have
1. Telling the client all the information about the services provided and all other information the client would need to participate in and know of.
2. Making sure the client is involved in making the decisions; not deciding who to invite or what services to bring along alone and making sure the client approves and wants them part of the union.
3. The case manager should let their clients know what their rights are.
3. Identify three (3) clients’ rights and explain why it is essential for rights to be protected throughout the Case management process.
Three client rights and why it is essential for rights to be protected throughout the case management process
1. Clients have the right to be treated with respect and not discriminated against
2. Clients have the right to have a non-judgemental service
3. Clients have the right to be provided with the