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The survey is a non-experimental, descriptive research method. Surveys can be useful when a researcher wants to collect data on phenomena that cannot be directly observed (such as opinions on library services). Surveys are used extensively in library and information science to assess attitudes and characteristics of a wide range of subjects, from the quality of user-system interfaces to library user reading habits. In a survey, researchers sample a population. Basha and Harter (1980) state that "a population is any set of persons or objects that possesses at least one common characteristic." Examples of populations that might be studied are 1) all 1999 graduates of GSLIS at the University of Texas, or 2) all the users of UT General Libraries. Since populations can be quite large, researchers directly question only a sample (i.e. a small proportion) of the population.
Types of Surveys Instrument Design
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Types of Surveys
Data are usually collected through the use of questionnaires, although sometimes researchers directly interview subjects. Surveys can use qualitative (e.g. ask open-ended questions) or quantitative (e.g. use forced-choice questions) measures. There are two basic types of surveys: cross-sectional surveys and longitudinal surveys. Much of the following information was taken from an excellent book on the subject, called Survey Research Methods, by Earl R. Babbie.
Cross-Sectional Surveys
Cross-sectional surveys are used to gather information on a population at a single point in time. An example of a cross sectional survey would be a questionaire that collects data on how parents feel about Internet filtering, as of March of 1999. A different cross-sectional survey questionnaire might try to determine the relationship between two factors, like religiousness of parents and views on Internet filtering.
Longitudinal Surveys
Longitudinal surveys gather data over a period of
Links: Instrument Design One criticism of library surveys is that they are often poorly designed and administered (Busha and Harter 1980), resulting in data that is that is not very accurate, but that is energetically quoted and used to make important decisions