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Panera Bread is a quick casual restaurant chain that is a mixture of fast food and more upscale casual dining and especially known for its fresh ingredients and bakery goods. It sells handcrafted bread, sandwiches, soups, drinks, salads and other bakery items.…
This case study identified many strengths Panera Bread has including those dating back to Au Bon Pain Company; however, this section will only identify those strengths associated with the current position of Panera Bread Company. First and foremost is customer service. The company has been awarded with two major customer service awards including the J.D. Power and Associates’ restaurant satisfaction study which ‘‘ranked Panera Bread highest among quick-service restaurants in the Midwest and Northeast regions of the United States in all categories’’ (C-162). Customer loyalty is another key to Panera’s success. Studies from the case show that Panera has a high rate of returning customers once Panera has got them in the door. Panera Bread has a large and diverse menu that has been very well received from the public. In fact, their menu is set up not only to provide healthy and fresh choices but also to accommodate five different dinning times throughout the day including: breakfast, lunch, dinner, ‘chill-out time,’ and light evening fare for eat-in or take-out. The company started with zero debt on its balance sheet in 1999 and had “no long term debt at all” in 2006 (C-170).…
Publix has a strong market position and a reputation for its serviceability and the quality of their products. The brand is known and recognized by a lot of people in the United States. It’s ranking in several local and international lists makes it highly competitive with reference to its brand equality. It operates more than fifteen hundred stores. It is currently operating in five US states (Publix, 2013). The strong market presence is an asset for the company.…
Strengths: Kroger Co. has a significant market share in 44 markets covering 31 states. This geographical diversity helps the business sustain its competitive strengths. With a valuable private label business, innovative formats and customer service focus, the company can compete against the likes of Wal-Mart super-centers.…
Papa John's is the recognized quality leader of the pizza category and is the world's third largest pizza company. For nine of the last ten years, consumers have rated Papa John's No. 1 in customer satisfaction among all national pizza chains in the American Customer Satisfaction Index (ACSI). Papa John's also was honored by Restaurants & Institutions Magazine (R&I) with the 2009 Gold Award for Consumers' Choice in Chains in the pizza segment. In 2006, for the third consecutive year consumers have honored Papa John's (NASDAQ: PZZA) with the top rating among national pizza delivery and…
Our group researched and conducted a SWOT analysis on Whole Foods Market. The strength is being one of the top grocers in the U.S. by providing healthy and organic food. The option to purchase high quality natural food is available for consumers who are health conscious. The weakness for Whole Foods is viewed as a luxury shopping destination. Lower and middle class people with limited finances cannot afford to shop there on a regular basis. The opportunity is available to expand within international markets. Whole Foods can explore nonexistent markets internationally with the potential for growth. The threat is competitors will have an interest to gain consumers for their business. Competitors can utilize many avenues such as advertising and commercials to attract customers.…
Kroger Co. as with most of its competition finds itself in a unique and challenging position to maintain market dominance while suffering the effects of a sluggish economy. While having an impressive market share in 44 markets and 31 states, the weaknesses of operating manufacturing widespread operations, open it up to contamination risk and pricing problems from within the organization that must be accounted for either at the supply or demand side. Kroger’s expansion into the finance market proved valuable in 2007 and an the opportunity to expound that success is at the…
After disappointing consecutive earnings in 2015, Whole Foods is approaching new target markets by introducing the 365 by Whole Foods in 2016. The purpose is to make available fresh healthy foods to the mass market in affordable prices. The catch is to attract young consumers who want to live a healthy lifestyle and shop organic food. "We want people who don't shop at Whole Foods to shop at 365” Jeff Turnas, president, explained to Los Angeles Times. It’s a smaller store with the intention to create a long-term relationship where shoppers would look for convenience while Whole Foods purpose would still be the same, communicating value to customers. Therefore, the strategy is to place the 365 stores in “America’s Hippest Hipster Neighborhoods”…
Papa John’s early adoption of online and mobile ordering technologies allowed it to differentiate itself on the bases of both timing of introduction and distribution channels. Papa John’s was in fact the very first pizza chain to offer both internet- and text-based ordering, and it was able to generate tremendous revenues as a first-mover in these then-untapped channels. Being that Papa John’s is a part of the larger fast food industry, and consumers seek out fast food in large part on the basis of its convenience, the value of such a distribution system obviously lies in how easily accessible it made Papa John’s products.…
• • • • • • • Background and Business Model Processes and Queues Management Supply Chain Strategy Quality Control Inventory Management Recommendations Q&A…
In the USA Today article titled “Kroger to buy Harris Teeter chain in $2.4B deal”, it clearly showed that the battle for the next Grocery King has officially begun. Kroger has confirmed their purchase of North Carolina based supermarket, Harris Teeter. As the second largest food retailer, Kroger has acquired Harris Teeter in a $2.4 billion acquisition welcoming over 200 additional stores into the family. Currently Kroger has approximately 2,419 stores in 31 states. A combination of food and drug stores, it owns brand names such as Ralphs, Dillion’s and Food 4 Less. Kroger has been expanding their market base through acquisition as early as 1983. This acquisitions purpose is to launch Kroger into what is now known as the upscale food retailer5.…
The major goal of my company Tyson Foods is to provide the very best food product to our customers. The first step that begins with my contribution and department is that each team member strives to maintain the core values associated with Tyson Foods. The department that I work in produces over sixty thousand pounds of product that will eventually be part of a McDonald’s menu. Our product is closely monitored by the United States Department of Agriculture along with a Quality Control Department. Each one of the organizations examine and either accept or reject our product. The placement of these departments helps Tyson to produce a final product that has met and exceeded the initial goal of a quality, tasty and nutritious chicken sandwich…
Williams Sonoma has a great future ahead of it because it is equipped with the best retail strategy, it offers great products as well as a complete customer service and on top of that it has many opportunities to seize. If I were CEO of Williams Sonoma I would capitalize on new partnerships with culinary schools such as the Cordon Bleu or The American Culinary Institute and offer them 20% discounts in order to reach a younger demographics. I would also push for a more aggressive marketing strategy of Williams Sonoma cookbooks as well as classes to create an awareness for the need of our products. As for the marriage gift registry, I would implement an up to 40% discount on big purchases to increase my brand loyalty for future purchases. Lastly,…
Target Customer Profile Our company Kunste H.C Burgers and wings targets the college students of the Our Lady of Fatima, STI, commuters passing Regalado Highway, and some residence near the company with the age of 16-24 Years old that is hungry and wanted to satisfy their cravings for burgers with different kind of buns, different flavored wings which is located along Regalado highway. Their allowances depends on the economic status of their parents. In the proposed location in the Regalado highway, the place is just across the street after UniOil Gas Station. The area is mostly has a moderate to heavy traffic because of the construction of LRT, and it the chosen place has long exposure to commuters and might attract them to visit our stores.…
An obstacle that is occurring currently throughout In-N-Out’s company is, in order to maintain their quality, they do not franchise, which results in In-N-Out not being able to expand quickly. We can attempt to persuade them into franchise rights, since there may be better outcomes but it can also escalate to negative outcomes, such as a dispersion of too much money. Although expanding In-N-Out will lead to an almost overwhelming break-through in profit they must also invest a substantial amount of money into the building and plans of the actual franchising of the company (moving eastward). Currently occurring in the In-N-Out industry is accusations of favoritism between the workers. According…