Today Caribbean organizations are changing from the high levels of protectionism and stability and moving towards a more global environment which is multifaceted and highly dynamic. This transformation leads to liberalization of the old economy which took place during the 1990's where there was reduction of tariff barriers and massive influx of foreign direct investments entered the market. During the old economy, the Classical Approach to Management was used to shape the assumptions held by Caribbean organizations in terms of planning of work, the technical requirements of the organization, principles of management and the rational and logical behaviour of employees. Collectively Classical Theorists viewed organization as machines and closed system which is less affected by the outside world.
Then came the new economy which is ushered in by globalization and the creation of regional trading blocs such as CSME, FTAA and WTO. This global economy is now characterized by a competitive business environment which posits several opportunities and threats including massive influx of imports, competition, rationalization, new technology, delayering of some top management and downsizing of employees. All these function to undermine the efficiency of scientific management and thus enabling Caribbean organizations to compete and survive within this new environment. Scientific management worked relatively well in the old mass market and eventually it shapes the production method which became the "hall-marks" of the corporate world.
With the emergence of globalization and the opening of the telecom's market in 2001, Cable & Wireless Jamaica was hit by a bomb after the markets were deregulated and