Ch1
1. Systems Analyst - The systems analyst assists and guides the project team so the team develops the right system in an effective way. a. Systems analysts must understand how to apply technology in order to solve problems. b. Systems analysts may also serve as change agents who identify the organization improvements needed, design systems to implement those changes, and train/motivate others to use the systems. c. Skills i. Introduces change to the organization and people ii. Leads a successful organization change effort iii. Understands what to change and knows how to change it iv. Must have technical skills, as well as, business skills v. Communicate effectively and give presentations vi. Must be able to deal fairly, honestly, and ethically with other project members, managers, and systems users 2. Project Team Specialization d. Systems Analyst vii. Focuses on the IS issues surrounding the system. viii. Develops ideas and suggestions for ways IT can improve business process, helps design new business process, designs the new information system, and ensures that all IS standards are maintained. e. Business Analyst ix. Focuses on the business issues surrounding the system x. Identifies the business value that the system will create xi. Develops ideas for improving the business processes xii. Helps design new business processes and policies f. Infrastructure Analyst xiii. Focuses on technical issues surrounding the ways the system will interact with the organization’s technical infrastructure xiv. Ensures that the new information system conforms to organization standards xv. Identifies infrastructure changes g. Change Management Analyst xvi. Focuses on the people and management issues surrounding the system installation. xvii.