Tanglewood Case 7
Tanglewood Case 7 Report
Tanglewood is currently in need of a new manager for their flagship store in Spokane. 20 individuals were contacted as potential candidates, with internal candidates contacted via referrals by regional managers and external candidates that were based on nominations from corporate offices. A total of 10 candidates have taken up the application. The company is in possession of their resumes, retail knowledge tests, standardized test scores from the Marshfield Applicant Exam, biographical data, and two personality dimensions tests. This information will be used in determining the company’s choice for the position.
The importance of the position is relevant in the decision making of the company. The Spokane branch of Tanglewood is the largest store in the entire chain, with almost double the floor space of other stores. The store appearance is also different from the other branches, as the store is only a few blocks away from the original Tanglewood store. It is one of the most elaborately designed stores, with numerous features such as an open kitchen restaurant, an outdoor area with a rock climbing wall and a live kayak simulator, and quarterly demonstrations of the latest clothing options. The Spokane branch, with these features, has shown to be a very profitable venture in the recent years.
Another major reason for the importance of the managerial position is that the store is used as a primary testing ground for new products. Since the store is located at the outer edge of Spokane, majority of their customers are from suburban areas. However, the store’s size and features entice urban and rural customers as well. This allows the Spokane branch to be the ideal location for new product testing, mainly because of the representation of their customers can be found here. This also means that the managerial load at the store is closely related to corporate marketing, which requires an experienced manager who understands the process of
Tanglewood is currently in need of a new manager for their flagship store in Spokane. 20 individuals were contacted as potential candidates, with internal candidates contacted via referrals by regional managers and external candidates that were based on nominations from corporate offices. A total of 10 candidates have taken up the application. The company is in possession of their resumes, retail knowledge tests, standardized test scores from the Marshfield Applicant Exam, biographical data, and two personality dimensions tests. This information will be used in determining the company’s choice for the position.
The importance of the position is relevant in the decision making of the company. The Spokane branch of Tanglewood is the largest store in the entire chain, with almost double the floor space of other stores. The store appearance is also different from the other branches, as the store is only a few blocks away from the original Tanglewood store. It is one of the most elaborately designed stores, with numerous features such as an open kitchen restaurant, an outdoor area with a rock climbing wall and a live kayak simulator, and quarterly demonstrations of the latest clothing options. The Spokane branch, with these features, has shown to be a very profitable venture in the recent years.
Another major reason for the importance of the managerial position is that the store is used as a primary testing ground for new products. Since the store is located at the outer edge of Spokane, majority of their customers are from suburban areas. However, the store’s size and features entice urban and rural customers as well. This allows the Spokane branch to be the ideal location for new product testing, mainly because of the representation of their customers can be found here. This also means that the managerial load at the store is closely related to corporate marketing, which requires an experienced manager who understands the process of