Preview

TB Refer a friend

Satisfactory Essays
Open Document
Open Document
339 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
TB Refer a friend
TO: xxxxx
FROM: xxxxxx
DATE: xxxxxx
SUBJECT: TrueBlood Case 1, Refer-a-Friend

Background

Runway Discount (Runway), a privately held online retailer, has implemented a new customer referral marketing campaign. The campaign involves incentivizing current customers to refer their friends to Runway’s website. When a current customer refers someone who makes a purchase on Runway’s website, the referring customer receives a $25 credit to be applied to a future purchase. Two important provisions should be highlighted regarding this “Refer-a-Friend” program:

The $25 credit is contingent upon the existing customer’s referral actually making a purchase
The $25 credit is applied to the referring customer’s future purchase at the time that the referred customer makes a purchase

The business purpose of this Refer-a-Friend program is to increase sales and expand Runway’s customer base by providing incentives for current customers to refer their friends.

The first accounting issue associated with Runway Discount’s Refer-a-Friend program is identifying how the $25 referral credit should be recorded in Runway’s income statement. Is this consideration an adjustment of the selling prices of the vendor’s products or services, and therefore characterized as a reduction of revenue, or is it a cost incurred by the vendor for assets and services received from the customer, and therefore characterized as a cost or expense? The next significant accounting issue is regarding when Runway should record the $25 referral credit as a liability: (a) at the time an existing customer receives the $25 referral credit, or (b) at the time the existing customer actually uses the $25 referral credit to make a purchase?

In the following sections, we will discuss the possible accounting treatments under U.S GAAP and IFRS, which relate to these accounting issues facing Runway Discount. Relevant examples will be provided of businesses that offer similar referral incentive

You May Also Find These Documents Helpful

  • Good Essays

    Kudler Fine Foods put forth a service request for the development of its Frequent Shopper Program. According to Apollo (2004), this program will track purchases of individuals to accumulate loyalty points for redemption by the customer. The loyalty points will be redeemable for gift items, specialty foods and other products or services. The behavior patterns of customer purchases will directly help Kudler Fine Foods to produce sales events. The following paragraph will focus on the newly proposed electronic commerce website. After laying out the aspects of electronic commerce, the issue of legality will be brought forth. Once the legal aspects of the frequent shopper program are understood, ethics can be brought to the table. Security considerations will be proposed with a financial analysis to justify expenditures with the development of the frequent shopper program. Finally, weigh the benefits and liabilities for the proposed frequent shopper program.…

    • 944 Words
    • 4 Pages
    Good Essays
  • Better Essays

    Kudler Fine Foods

    • 969 Words
    • 4 Pages

    Management desires an increase in revenue based on the existing customer base. A frequent shopper plan serves as the preferred method of accomplishing this, based on Kudler’s customers’ preference for rewards rather than discounts.…

    • 969 Words
    • 4 Pages
    Better Essays
  • Better Essays

    Continually keeping customer records up to date will be important to the proper function of the program for the income process. According to the Intranet that belongs to the company it is already in the middle of incorporating a system to track customer purchase history. I recommend that the company should focus mainly on procedures of cash flow into and out of the company. It is important for the company to combine the systems that control and track cash flow in and out. The difference between cash inflow and outflow is how the financial worth of the investment will be calculated. The cash inflow is in the form of reduced costs in production and operations or increased sales of more products. The Frequent Shopper Program would be an investment cost of immediate cash outflow. In the years to come, cash inflow will be balanced by cash outflow resulting from the investment. If the store receives enough cash inflow to cover expenses, then the program is profitable and the company can plan on an increase in sales for years to come. For the development of the Frequent Shopper Program, the store must include all expenditures in every field associated with this program. Some of the main expenditures will be related to advertising, market research, marketing, website redevelopment, and online…

    • 1176 Words
    • 5 Pages
    Better Essays
  • Good Essays

    Kudler Fine Foods Bsa/310

    • 379 Words
    • 2 Pages

    The potential gain can be great in creating a frequent shopper program. The program will attract new consumers locally and across the world, and produce a…

    • 379 Words
    • 2 Pages
    Good Essays
  • Good Essays

    Robert Special, the company's Chief Financial Officer has recently resigned because there are speculations against him regarding inappropriate use of accounting practices. The U.S. Securities and Exchange Commission (SEC) is investigating the issue at hand and our company's accounting practices. Based on the documents they have requested, the SEC believes the issue concerns revenue recognition. Along with this memo to management is a press release that should agree with what the company expects to be released to the public.…

    • 563 Words
    • 3 Pages
    Good Essays
  • Good Essays

    Deloitte Case

    • 253 Words
    • 2 Pages

    The $25 Referral Credit represents the fair value of the cost Runway would pay to acquire a new customer from an unrelated third party or marketing firm who is not a purchaser of its products. The program is open to all of Runway’s customers and does not need to be combined with any initial or existing purchases.…

    • 253 Words
    • 2 Pages
    Good Essays
  • Good Essays

    acc 422 final exams

    • 1656 Words
    • 7 Pages

    4) If a company employs the gross method of recording accounts receivable from customers, then sales discounts taken should be reported as…

    • 1656 Words
    • 7 Pages
    Good Essays
  • Satisfactory Essays

    Carbohydrate and Points

    • 614 Words
    • 3 Pages

    3.List whether each of the following substances was positive or negative for starch, as indicated by using iodine. (7 points)…

    • 614 Words
    • 3 Pages
    Satisfactory Essays
  • Good Essays

    Case Study

    • 951 Words
    • 4 Pages

    Hovey. D. (2010). Accounting Principles. Accounting journal for small business 87(9),123. Retrieved from Business Cource Complete database…

    • 951 Words
    • 4 Pages
    Good Essays
  • Good Essays

    Motor Club Research Paper

    • 687 Words
    • 3 Pages

    Many people say that the new "Associate Referral Program" is a network marketing opportunity. They are wrong. It's actually more of an affiliate marketing opportunity. You sell a product that you didn't create and you will earn a commission as a result. You don't have to build your own network of people "under you", you don't milk them each month like you would normally do in a network marketing opportunity.…

    • 687 Words
    • 3 Pages
    Good Essays
  • Powerful Essays

    Financial statements are general purpose, external financial statements prepared according to generally accepted accounting principles. Some terms that apply to the financial statements include:…

    • 5433 Words
    • 22 Pages
    Powerful Essays
  • Good Essays

    In America, during the early 1950s, times were dramatically changing for the better due to the brave actions taken by Rosa Parks and the many African Americans who took part in the Montgomery Bus Boycott. Parks is known as an activist during the African-American Civil Rights Movement who promoted the idea of racial equality and an end to segregation. Martin Luther King Jr. led his first nonviolent protest known as the Montgomery Bus Boycott where he advocated equal rights for all races. Rosa Parks and Martin Luther King Jr. are both remembered not for doing what is prohibited, but for failing to do what was required of them in a segregated society such as refusing to give up a seat on a public bus and abstaining from taking action when it was felt necessary.…

    • 675 Words
    • 3 Pages
    Good Essays
  • Satisfactory Essays

    Marketing 5000

    • 1062 Words
    • 5 Pages

    Build loyalty by creating an opportunity to input on a website or discussion board, make customers feel like part of a club. They also do this by getting feedback from consumers and letting them know their opinions count. This is done well by Harley Davidson as well as make-up companies that have websites you can get make-up tips from or learn how to care for your skin.…

    • 1062 Words
    • 5 Pages
    Satisfactory Essays
  • Powerful Essays

    Cabo San Viejo - Hbs

    • 2348 Words
    • 10 Pages

    Cabo San Viejo (CSV) is a health resort based in Palm Springs. CSV has one big resort and four smaller day-spas. The company was founded in 1992 where the concept was ahead of its time. In the following years the total amount of stays at the big resort (Palm Springs) kept on increasing (Exhibit 7). 96% rate their stay at CSV highly, while 62% rate their stay at CSV beyond what they expected. A lot of customers (67%, Exhibit 6) know CSV via ‘word-of-mouth.’ 32% return within 5-6 years from their first visit, from those returning customers another 62% returns again within the next 5-6 years (Exhibit 6). To evaluate these number, branch figures would be needed so there is no way to say if these figures are good or not.…

    • 2348 Words
    • 10 Pages
    Powerful Essays
  • Powerful Essays

    Notes on Rfm Analysis

    • 3134 Words
    • 13 Pages

    RFM is widely used by direct marketers of all types for selecting which customers to target offers to. The fundamental premise underlying RFM analysis is that customers who have purchased recently, have made more purchases and have made larger purchases are more likely to respond to your offering than other customers who have purchased less recently, less often and in smaller amounts. RFM analysis can also be used to target special offers to ‘welcome’ new customers, encourage small purchasers to spend more, to reactivate lapsed customers, or encourage other marketing initiatives. RFM analysis uses information about customers’ past behavior that is easily tracked and readily available. Recency is how long ago the customer last made a purchase. Frequency is how many purchases the customer has made (sometimes within a specified time period, such as average number of purchases per year). Monetary is total dollars spent by the customer (again, sometimes within a specified time period). RFM by Example: The BookBinders Book Club The BookBinders Book Club sells specialty books and selected other merchandise through direct marketing. New members are acquired by advertising in specialty magazines, newspapers and TV. After joining, members receive regular mailings offering new titles and, occasionally, related merchandise. Right from its start, BookBinders made a strategic decision to build and maintain a detailed database about its club members containing all the relevant information about their customers. Initially, BookBinders mailed each offer to all its members. However, as BookBinders has grown, the cost of mailing offers to the full customer list has grown as well. In an effort to improve profitability and the return on his marketing dollars, Stan Lawton, BookBinders marketing director, was eager to assess the effectiveness of database marketing techniques.…

    • 3134 Words
    • 13 Pages
    Powerful Essays