Technology Change, Managing Change and Resistance to Change
James Thomas
Managing Organizational Change – GM597
Keller Graduate School of Management
Table of Content
I. Executive Summary
II. Literature Review
III. Change Model
IV. Discussion
V. Conclusion
VI. References
VII. Appendix
Executive Summary
This paper will touch on the topic of technology change and how it affects organization change. This in turn will touch on managing organizational change to ensue the technology is incorporated correctly. We will also discuss resistance to change and how to eliminate resistance and get employees buy in and commitment to change. Technology processes and programs change very rapidly. It is important for a management to be able to recognize the need for the change and any obstacles that may appear with it. This change could hurt the organization if not implemented properly, by implementing the change too quickly, or met by too much resistance from employees.
Literature Review
Change can exist in both the external and internal environments. To be successful in active environments, organizations must be willing to use considerable amounts of energy in examining basic questions to the organization. The growing interest in the theory of planned change and resistance to change has been moved, in part, by the rapid and uncontrolled changes in our culture. Despite great changes, resistance will still be in the areas in that many people want change to occur, thus creating a blockage to the current importance on the change process. Noel Tichy (1982) categorizes the forces that exert pressures for change on organizations in three management areas: technical, political and cultural. Technical refers to pressures for change brought about by changes in technology and economic conditions; e.g., advanced high-tech equipment, changing interest rates, and
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