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ASSESSING E-SERVICE QUALITY OF WEBSITES BASED ON BUYING AND SELLING PRODUCTS
Term Paper
On
Assessing E-service Quality of Websites Based on Buying and Selling Products
Course: Marketing Management Date: May 15, 2013

LETTER OF TRANSMITTAL
May 15, 2013
Sarker Rafij Ahmed Ratan
Assistant Professor
School of Business, United International University
Subject: Submission of Term Paper.
Dear Sir:
It is a great pleasure to submit herewith a term paper on “Assessing E-service Quality of Websites Based on Buying and Selling Products” for the course of “Marketing Management (MKT-3336)” that you recommended. To prepare this report on this topic we exerted our best effort under your intensive guidance and supervision. It was surely an opportunity for us to enrich our practical knowledge through getting insight real E-service quality evaluation sector. In this report, we tried to give the maximum information that will create a clear concept about E-service quality of websites based on buying and selling products depending on several variables.
We hope that you will find this term paper informative and we will be glad to answer any sort of query of this term paper.

Sincerely,
Kazi Abdullah Al Zayed
Muksheda Hassan

ACKNOWLEDGEMENT

Firstly, we would like to thank almighty Allah for helping us all the way and after that we like to thank our parents for their love, care and support which were always our strength. We also like to thank some more people who make our way easy for make this term paper. We are really thankful to our honorable course instructor Sarker Rafij Ahmed Ratan who has given us the opportunity to do this term paper. Then, we would like to thank all of our friends who helped us to complete our term paper on Assessing E-service Quality of Websites Based on Buying and Selling Products. Lastly, we would like to thank United International University for offering us such a course that assigns us such research

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