(HRM) A list of food items with corresponding prices from which a free choice is made and paid for per ordered item.
Ad Hoc Tour Package
(Tours) A tour put together according to the specifications of a client.
Advertised Tour
(Marketing and Sales) A tour program for which a marketing tool has been printed or prepared.
Accommodations
(HRM) Rooms available for occupancy by guests.
Accompanied Baggage
(Transport) Baggage carried on the same craft as a passenger.
Adjoining Rooms
(HRM) Two or more contiguous rooms.
Air Ticket
(Transport) “Passenger Ticket and Baggage Check”. A document comprising all flight and other coupons, issued by or in behalf of an air carrier, which evidences the contract between the passenger and the carrier, for the carriage of the passenger and his baggage over a certain route.
Airline
(Transport) A commercial company providing scheduled air transportation and made up of its equipment, personnel and array of facilities.
Airline Code
(Transport) The two alphanumeric abbreviation of air carriers used by travel agents and tour operators all over the world.
Airport Representative
(Tours) An employee of a travel agency, tour operator or accommodations establishment who assists arriving guests.
Amendment
(HRM/Tours) The change of detail(s) on a confirmed reservation.
American Breakfast
(HRM) a morning meal consisting of fresh fruits or juice, cereals, coffee or tea, eggs with bacon, ham or sausages, toast and marmalade.
American Plan
(HRM) A meal plan basis which includes three (3) meals a day; also known as “full-board” or “full-pension”.
Archipelago
(Geography) A number of islands surrounded by water
Arrival Transfer
(Tours) A trip from a destination’s gateway to a place of lodging.
Assembly
(Event Management) A company of persons gathered for deliberation and legislation, worship or entertainment – such a legislative body.
Availability
(Transport) Space or services