The Challenges and Practices of Human Resource Management in Ethio Telecom
CHAPTER ONE 1. Introduction 1.1. Background of the Study
Telecommunications service has begun in Ethiopia more than hundred years ago and used to be administered under the Ministry of Posts Telephone and Telegraph until 1952.
It was later separated from posts and became an autonomous entity under the Ministry by the enactment of Telecommunication Proclamation No. 131 of 1952. By this proclamation, a telecommunication entity, called "Ethiopian Telecommunication Board" which exclusively regulates and operates telecommunication services was established. Without affecting its functions, the name was later changed to Ethiopian Telecommunication Authority.
The Ethiopian Telecommunication Authority was working on an exclusive basis as an operator and regulator until the promulgation of proclamation No. 49/1996 (latter amended by proclamation No. 281/2002) that established a separate federal telecommunication regulatory entity called Ethiopian Telecommunication Agency (ETA). The government owned operator called the Ethiopian Telecommunication Corporation (ETC) is also established by Council of Ministers Regulation No. 10/1996. While ETA is responsible, inter-alia, to license telecommunication service operator(s), specify technical standards, type approval of equipment, license radio communication equipment and manage and authorize the use of frequencies, ETC is responsible to operate telecommunication services, to repair, assemble and manufacture telecommunications equipment and to render telecommunications training services. Both ETA and ETC are accountable to the Ministry of Transport and communication (MoTAC) which is responsible for policy issues.
The telecommunication industry in Ethiopia is currently fully owned by the government. The government owned operator, the Ethiopian Telecommunication Corporation (ETC), provides PSTN, Mobile telephone, Internet and data communication services. (1)
1.2. Statement of the problem
HRM in contemporary
Telecommunications service has begun in Ethiopia more than hundred years ago and used to be administered under the Ministry of Posts Telephone and Telegraph until 1952.
It was later separated from posts and became an autonomous entity under the Ministry by the enactment of Telecommunication Proclamation No. 131 of 1952. By this proclamation, a telecommunication entity, called "Ethiopian Telecommunication Board" which exclusively regulates and operates telecommunication services was established. Without affecting its functions, the name was later changed to Ethiopian Telecommunication Authority.
The Ethiopian Telecommunication Authority was working on an exclusive basis as an operator and regulator until the promulgation of proclamation No. 49/1996 (latter amended by proclamation No. 281/2002) that established a separate federal telecommunication regulatory entity called Ethiopian Telecommunication Agency (ETA). The government owned operator called the Ethiopian Telecommunication Corporation (ETC) is also established by Council of Ministers Regulation No. 10/1996. While ETA is responsible, inter-alia, to license telecommunication service operator(s), specify technical standards, type approval of equipment, license radio communication equipment and manage and authorize the use of frequencies, ETC is responsible to operate telecommunication services, to repair, assemble and manufacture telecommunications equipment and to render telecommunications training services. Both ETA and ETC are accountable to the Ministry of Transport and communication (MoTAC) which is responsible for policy issues.
The telecommunication industry in Ethiopia is currently fully owned by the government. The government owned operator, the Ethiopian Telecommunication Corporation (ETC), provides PSTN, Mobile telephone, Internet and data communication services. (1)
1.2. Statement of the problem
HRM in contemporary