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The Effect of Team Building and Organisational Perormance of Standard Chatered Bank

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The Effect of Team Building and Organisational Perormance of Standard Chatered Bank
CENTRAL UNIVERSITY COLLEGE

THE EFFECT OF TEAM BUILDING AND ORGANISATIONAL PERORMANCE

OF

STANDARD CHATERED BANK

DATE………

Declaration

We declare that this long essay is a result of our own research carried out from the department of management studies of the central university college. All references cited in this research have been duly acknowledged.

We are solely responsible for any error found in this research.

Mrs Clara Amo-Mensah

…………………………..

Supervisor

Elsie Agyekum Dogbo

…………………………

Student

Gladys Otae Addo Osei

……………………….

Student

Dedication

Acknowledgement

TABLE OF CONTENT

Abstract

A Team is formed when two or more people come together for a purpose. Armstrong et al, (1996) defined teamwork as when two or more individuals work responsibly together or in isolation to achieve a goal or an objective. These people work with either complimentary or diverse skills and their performance and approach for which they hold themselves mutually accountable. The size of most teams ranges from Six (6) to Eighteen (18) (Wharton 2006). Unlike work group, which depends on a supervisor for direction, a team depends on its own members to provide leadership and direction. It can also be organized as department.

A number of factors are contributing to an increasing emphasis on teams, including the increasing availability and affordability of information and communication technology and demands for making work more flexible by reducing its dependence on location (Williams and Curtis, 2007).Many organization have flattened their structure and delegated responsibility in order to cut cost and utilize the skills of the



References: Hackman, J.R. (Ed.). 1990. Groups That Work (and Those That Don 't): Creating Conditions forEffective Teamwork. San Francisco, CA: Jossey-Bass. Guzzo, Richard A. and Marcus W. Dickson. 1996. "Teams in Organizations: Recent Research on Performance and Effectiveness". Annual Review of Psychology, 47:307-338. Vinokur-Kaplan, Diane. 1995. "Treatment Teams That Work (and Those That Don 't): An Application of Hackman 's Group Effectiveness Model to Interdisciplinary Teams in Psychiatric Hospitals" Glass, J. S., & Benshoff, J. M. (2002). Facilitating group cohesion among adolescents through challenge course experiences Griffin, B., & Pennscott, W. (1991). The development of cohesiveness and self-esteem in an experientially oriented training group Grotjahn, M. (1981). Group cohesion as a factor in the therapeutic process. In H. Hatch, K. D., & McCarthy, C. J. (2005). Exploration of challenge courses’ long-term effects on members of college student organizations Hoyle, R. H., & Crawford, A. M. (1994). Use of individual-level data to investigate group phenomena: Issues and strategies Jehn, K. A., & Mannix, E. A. (2001). The dynamic nature of conflict: A longitudinal study of intragroup conflict and group performance Johnson, J. E., Burlingame, G. M., Olsen, J. A., Davies, R. D., & Gleave, R. L. (2005). Ashby, J., & DeGraaf, D. (1998). Re-examining group development in adventure therapy groups. Journal of Experiential Education, 21(3), 162-167. Association for Experiential Education. (n.d.). What is experiential education? Retrieved November 24, 2005, from http://www.aee.org Back, K. W. (1951). Influence through social communication. Journal of Abnormal and Social Psychology, 46, 9-23. Bednar, K. L., & Battersby, C. P. (1976). The effects of specific cognitive structure on early group development. Journal of Applied Behavioral Science, 12, 513-522. Carron, A. V., Widmeyer, W. N., & Brawley, L. R. (1985). The development of an instrument to assess cohesion in sports teams: The Group Environment Questionnaire. Journal of Sport Psychology, 7, 244-266.Crews, C. Y., & Melnick, J. (1976). Use of initial and delayed structure in facilitating group development. Journal of Counseling Psychology, 23, 92-98. Denise, P. S., & Harris, I. M. (Eds.). (1989). Experiential education for community development. New York: Greenwood Press. Ephross, P. H., & Vassil, T. V. (2005). Groups that work: Structure and process. New York: Columbia University Press. Ewert, A., & Heywood, J. (1991). Group development in the natural environment: Expectations, outcomes, and techniques MacKenzie, K. R. (1983). The clinical application of a group climate measure. In R. R. MacKenzie, K. R., Dies, R., Coche, E., Rutan, J. S., & Stone, W. N. (1987). An analysis of AGPA Institute groups. International Journal of Group Psychotherapy, 37, 55- 74.

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