Preview

The Evaluation of the Student Health Center Waiting Room

Satisfactory Essays
Open Document
Open Document
849 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
The Evaluation of the Student Health Center Waiting Room
Ashley Glass

The Evaluation of the Student Health Center Waiting Room

Did you ever have to sit in a waiting room that was overcrowded, and made you feel worse than you did before you came to see the doctor? Well no one should have to feel any worse than they already are. They should be able to have a pleasant visit while waiting to see the doctor. The Student Health Center received a grant for five thousand dollars to improve their departments. The CEO has been receiving complaints about the waiting room; he wants to know what could be done to improve the area. In order to provide a great service to our patients, our waiting room needs to have adequate space, good entertainment, and a wonderful atmosphere. There is not adequate space, there little was entertainment, and the atmosphere was okay.
A waiting room needs adequate space to keep their patients comfortable. It is important to have adequate space because no one likes to be uncomfortable while waiting to see the doctor. A waiting room should have plenty of seats, seats that are not too small, and the overall space should be a good size. There are twenty two, two armed seats and two benches that can be occupied. When I was there none of the seats were being occupied. The size of the seats are not that wide, they could have only been eighteen inches wide. The overall space of the waiting room is small. It is smaller than the average sized class room. Therefore, the waiting room will need some improvement dealing with the space.
In addition to adequate space, a waiting room needs good entertainment. It is important to have good entertainment because the patient may have a long wait. They may get tired of waiting and just leave without seeing the doctor. A waiting room should have up to date televisions, updated magazines and books, and a kid’s area. The televisions are the outdated model kind and the screens are discolored. Their magazines and books were very disorganized. They were just spread out on a

You May Also Find These Documents Helpful

  • Satisfactory Essays

    This new floor plan for the clinic does not have designated office space for all the physicians and the medical assistants. The idea is that there is not any grounding space for the medical staff to stop and gather but to continue to offer constant and…

    • 607 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    The East Mercy Medical Center recently hired a new assistant administrator, given the name Dorothy Jacobs. One of her first tasks is to evaluate ways to improve the costs of their hospital management related to the patient capacity in three main hospital wards: Obstetrics, Surgery and Pediatrics.…

    • 651 Words
    • 3 Pages
    Good Essays
  • Good Essays

    Sheppard Pratt Case

    • 765 Words
    • 4 Pages

    To date, Sheppard Pratt of Ellicott City is in the process of getting a newer building. However, the process has been delayed several times for budget reasons. The building being finished is in the five year plan for Sheppard Pratt. The ground has been broken for the new building but production is moving slow. The current facility for Sheppard Pratt of Ellicott City is the old Taylor Manor hospital as is significantly out of date. With a new facility, services will be served in a more comfortable manner. I see sometimes the frustration of the staff on the unit who has to wait to meet with clients until space becomes available to do so. I have sat in on treatment team meetings where the room was smaller than a client’s room but had to fit the…

    • 765 Words
    • 4 Pages
    Good Essays
  • Good Essays

    Focusing on the patient experience is vital to the facility design. Removing the visual and audio clutter that patients walk through during their visit will help increase patient satisfaction. Health and wellness is on an upward trend in health care. Creating a calming and proactive environment will help the patient continue to seek health care. When patients have a calming entrance to their health care providers office it sets the tone for the entire visit. Reducing the clutter of registration and paperwork will increase patient satisfaction and hopefully reduce the confusion in the check-in process.…

    • 701 Words
    • 3 Pages
    Good Essays
  • Better Essays

    Like all healthcare facilities, the chief goal of the organization is to serve patients and the community. With this in mind, few people equate a hospital with being a service business that competes for customers and resources. With the healthcare industry becoming more and more competitive, the importance of service cannot be overstated. Improved patient flow would serve two purposes: provide better service and to attain financial goals. If the hospital cannot provide adequate service, then business will suffer. Moreover, financial reimbursement from Medicaid is now based in part on the “pay for performance” concept, giving patients more choices where to receive their medical care. Improved patient flow will increase revenue, reduce costs and waste, and improve service (Mayer & Jensen, 2009). Thus, the business case for improving patient flow is intriguing.…

    • 2916 Words
    • 12 Pages
    Better Essays
  • Good Essays

    Each patient’s input is valuable to the surveys. The NDP found that arrival time is highly important to the productivity and cycle times of the office, both by the patients and the staff. The next step to improving patient wait times is to act upon the survey results. There should be staff meetings to discuss the results of the surveys and possible improvements.…

    • 478 Words
    • 2 Pages
    Good Essays
  • Good Essays

    When looking at the intake process of patients, into a medical facility, it is an obvious realization that we have made progress in making the patients experience proficient and pleasant. However there is always room for improvement in any type of facility. How many times have you been to the doctor and waited long than 20 minutes? Have you ever been rescheduled because you were 20 minutes late? This paper will provide a simplistic strategy that will help the implement to improve patient efficiency to minimize the patients wait time. This strategy will not only help new patients, but it will provide convenience during check in for new patients.…

    • 758 Words
    • 4 Pages
    Good Essays
  • Satisfactory Essays

    When patient are in clinic you should make sure that curtains are closed, doors are locked and making sure there is privacy.…

    • 483 Words
    • 2 Pages
    Satisfactory Essays
  • Powerful Essays

    There are many issues with confidentiality in the ED but this student believes that the overcrowding and “the growth in the subspecialty of Hallway Medicine” (Freeman, 2003, p. 1) is an enormous problem facing emergency department’s (ED’s). Hallway medicine happens when an ED has full rooms and the hallway gets employed as a waiting or staging area for the overflow patients. Emergency room visits by patients are not just for emergencies anymore. The ED is becoming more like an urgent care setting. As more patients cannot pay for the medical care, they need a higher utilization of the ED is happening because the ED cannot refuse to treat a patient. This is causing an influx of patient volume. Because most ED’s have not had the opportunity to rebuild or redesign the patient rooms to single person rooms the use of curtains separating patient’s is still widely used. Some precautions have been instituted by widening the space between beds and using portable dividers there is still an issue with maintaining patient’s confidentiality.…

    • 1298 Words
    • 6 Pages
    Powerful Essays
  • Better Essays

    Rooms with awkward seating positions might mean that two people cannot see each other properly. For example if a nurse is talking to a patient and the patient is leaning back at about 135 degrees, this would mean that the patient is not paying attention to what the nurse is communicating. So the patient (receiver) may not understand the message that is being given to him. To overcome this barrier, people communicating in a health and social care setting would sit in a room around a desk like this. This is so that both of them are comfortable and can see each other properly.…

    • 3148 Words
    • 13 Pages
    Better Essays
  • Satisfactory Essays

    Privacy and dignity – Ensure that the clinic room is closed and private. All patient information is kept confidential. To allow a patient time to be upset and to discuss their feelings in a quite space that is away from the main waiting area.…

    • 700 Words
    • 3 Pages
    Satisfactory Essays
  • Good Essays

    There are a number of duties that should be completed before the patients arrive to the office. Preparing ahead of time will help with the flow of the day. If employees get everything completely prepared for that day more than likely the day will be less stressful and the office will run smoothly. Employees should always arrive earlier than the patients to get the office ready for the patients. Some duties that should be completed before the arrival of patients include: turning on all equipment, calling the answering service to collect messages, making copies of appointments and pulling medical records, replenishing the examination rooms and restrooms, and making sure prescription pads are available for the physician.…

    • 847 Words
    • 4 Pages
    Good Essays
  • Satisfactory Essays

    Cost, Quality, and Access . Sultz and Young (2011) note that there is currently a strong movement within the U.S. health care system to address “the seemingly unresolvable need to correct problems of access and cost without compromising the quality of care” (pg. 1). After viewing the required video Reinventing Healthcare-A Fred Friendly Seminar , discuss how one of the cases presented during the seminar is an example of the tension between cost, access, and quality. Highlight what you consider to be the biggest problem inherent in the system.…

    • 682 Words
    • 3 Pages
    Satisfactory Essays
  • Satisfactory Essays

    First of all, Jenn would have to state that the average demand is not a proper solution to the ER. It would be of importance to stress the unethical aspects of having people placed hallways and closets as one of main points. Furthermore she should make it clear that having adequate rooms will build staff morale and create a better environment for both patients and workers. She should also present data to assess the need to hire enough staff for the peak season to increase the number of treated people in the ER. This increase will lead to higher turnover, and more free capacity. Down the line, when and if these points that Jenn have stated can show proof of improvement of the ER´s productivity and capacity use, the management can use…

    • 353 Words
    • 1 Page
    Satisfactory Essays
  • Good Essays

    Concierge Medicine

    • 1042 Words
    • 5 Pages

    Medicine has changed in the past years in many ways. With the change and inventions of new cures, technology, and less invasive procedures, medicine has become a whole different world. Though there has been many enhancements that increase the productivity and treatment outcomes in medicine, the delivery method and care has changed along with it, and not for always for the best. Hospitals are what people find security and safety from all illness and diseases they have come across, but with the change of the economy and budget cuts, the first thing to cut is patient care and service. When people think of hospitals they think of long lines, waiting for hours for a simple procedure or question, medications that aren’t helpful and no care or relationship with the doctor. Patients get less time with physicians and more time with physician assistants and nurses. Many hospitals and clinics have made it known at the first meeting that after the initial appointment, the remainder of appointments will be either with the nurse practitioner or physician assistant. With less care and relationship from the physician, patients start to wonder why pay high dollar for less service, and that’s where the issue arises.…

    • 1042 Words
    • 5 Pages
    Good Essays

Related Topics