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Table of Contents
Summary2
How I researched the case3
Case Discussion3
What I have learned in this case study5
Works Cited7
Summary
The Virtual Case File (VCF) from the Federal Bureau Investigation (FBI) was a failed technology project that cost the United States Government over $170 million dollars including $105 million worth in unusable code. The FBI desperately needed an upgrade to their IT infrastructure which it is in three stages. The FBI needed to install about 30,000 desktop computers; creating a high speed Local Area Network (LAN) and Wide Area Network (WAN) to connect to all of the desktop computers, and implement a VCF. The system would allow FBI agents to share information across the world among themselves and other law enforcement agencies.
In the year 2005, the VCF project was abandoned. The project has successfully completed the first two stages and it had reasonable goals. By completing the first two goals, it was still considered a failure. The FBI’s Chief Information Officer (CIO) Zalmai Azmi, blamed the corporate culture and the distrust of the FBI’s technology as a reason behind of the misalignment. By having the FBI do a further investigation, the FBI had other problems in the VCF. They had problems such as specification problems, constant changes, a lack of an IT department, and a poor turnover among management.
Robert Mueller implemented a new program called the Sentinel. The Sentinel is a four-phase, four-year project intended to do the VCF 's job and provide the bureau with a Web-based case- and records management system that incorporates commercial off-the-shelf software. By using this system, this will have better communication between the users and developers. This development will change the FBI agents’ attitude towards technology before they introduce the new system.
How I researched the case
I researched this case
Cited: n.d. 17 January 2011 <http://www.usnews.com/usnews/news/articles/050607/7committee.pdf>. FBI - FBI Virtual Case System. 3 February 2005. 19 January 2011 <http://www.fbi.gov/news/testimony/fbis-virtual-case-file-system>. Ragavan, Chitra. FBI 's troubled case-file costs soar. 7 June 2005. 15 January 2011 <http://www.usnews.com/usnews/news/articles/050607/7justice_2.htm>. —. FBI 's troubled case-file costs soar. 7 June 2005. 15 January 2011 <http://www.usnews.com/usnews/news/articles/050607/7justice.htm>.