Starbucks locates, grows, purchases and sells the best variety coffee bean. Their success is due to their ability to visualize, think analytically, overcome challenges, and solve complex decisions. As Starbucks has become an open system, an important issue of caring for and supporting the environment also contributes to their success. Starbucks strategically increases profits and promotes advertising by seeking out the best marketplace to retain their coffee beans. They focus on sustainability and constancy for their producers. Realizing that they are marketing in a depressed coffee industry, they seek to improve investments, technology, operational efficiencies, and future products.
In Starbuck’s: Building Relationships with Coffee Growers, Dub Hay exemplifies good management as being socially and environmental responsible. Hay believes responsibility is an important concept to Starbuck’s overall success. Starbuck’s operational plans are to prepare for the future by overcoming an unstable economy while growing and remaining productive. This will be accomplished by opening more stores nationwide, focusing on products and services, and reducing costs. Their main objective is to serve the best specialty coffee beverage that meets the needs and wants of their consumers.
One strategic plan that could be suggested to Dub Hay as he focuses on the direction of Starbucks over the next five years is a plan to implement fresh organic foods in retail stores. Currently, Starbucks offers limited food supplies, and out of those items the food is processed and delivered to the stores on trucks. Smith (2013) said, “Choosing organic food supports farmers and producers who believe in good health, quality foods and earth-friendly sustainable agricultural practices”. This statement sounds exactly how Dub Hay refers to his coffee bean growers and their relationship together. This type of working relationship could extend outward to the local farmers in
References: Charter of Fair Trade Principles, (2013). Retrieved September 19, 2013 from http://www.wfto.com/index.php?option=com_content&task=view&id=1082&Itemid=334&limit=1&limitstart=2 Kinicki, A., & Williams, B. K. (2013). Management: A practical introduction (6th ed.). New York, NY: McGraw Hill/Irwin. Smith, E. (2013). Going Organic. Retrieved September 13, 2013 from www.wholefoodsmarket.com/blog/going-organic Starbucks: Building Relationships With Coffee Growers, (2013). Retrieved from http://lc.gcumedia.com/zwebassets/courseMaterialPages/mgt240_starbucks-video-v1.1.php