Social care worker’s job involves engaging with clients and those people involved in their care, for example family members or those involved in the persons’ person centred plan. To provide the most effective services and/or counselling, a social care …show more content…
A social care worker must know how to ask the right questions and phrase them in the best way and to get the necessary information or to be able to modify the language of the questions to help a client understand what was being asked, for example, in a disability setting. Social care workers may also benefit from knowing how to use alternate procedures for getting information from those not willing to part with the information. A social care worker’s nonverbal behaviours can go a long way when it comes to communicating effectively. Social care workers should make eye-to-eye contact when speaking with clients and those involved with their care. Giving a smile can signal warmth and make a social worker seem more approachable, facial expressions such as yawning and/or eye rolling can be seen as a lack of interest on the clients