The Importance of Communication as a Social Worker
The Importance of Communication as a Social Worker Name
Kaplan University
Professor Carlson
CM107 College Composition 1
April 26, 2014
As a social worker, effective communication is significant, because it helps to build a relationship between the social worker and the client.
Social workers communicate with clients as well as other professionals to obtain essential information that is relevant to the client’s needs. They are also responsible for making critical decisions that affects the lives of others and diffusing conflicts. Various types of communication are pertinent to social work. Communication is not only speaking. It also involves listening skills, body language/gestures and being in control of emotions. However, building trust with the client is most important in order to be an effective and successful social worker. Effective communication helps to understand others and their situations better and enables a warn environment that allows resourceful ideas, concern, and problem solving techniques. Shaw (2005).
The social worker communicates with other professionals by taking details from the referrer about the client and his or her needs as well as the best way to help. They will discuss the reason for the referral and their opinion of the client and the family members. This will give the social worker a general idea of the issue at hand. Depending on what the situation may be, the client will have to depend on the social worker to refer him or her to a colleague or an external agency. The client will give additional details to help the social worker to better understand the type of he is needed to help make the situation better. During this time the client is being assessed by gathering and interpreting information that is given to identify problems. National Association of Social Work (2005).
After the assessment has been completed, the social worker will need to decide what type of help will
Kaplan University
Professor Carlson
CM107 College Composition 1
April 26, 2014
As a social worker, effective communication is significant, because it helps to build a relationship between the social worker and the client.
Social workers communicate with clients as well as other professionals to obtain essential information that is relevant to the client’s needs. They are also responsible for making critical decisions that affects the lives of others and diffusing conflicts. Various types of communication are pertinent to social work. Communication is not only speaking. It also involves listening skills, body language/gestures and being in control of emotions. However, building trust with the client is most important in order to be an effective and successful social worker. Effective communication helps to understand others and their situations better and enables a warn environment that allows resourceful ideas, concern, and problem solving techniques. Shaw (2005).
The social worker communicates with other professionals by taking details from the referrer about the client and his or her needs as well as the best way to help. They will discuss the reason for the referral and their opinion of the client and the family members. This will give the social worker a general idea of the issue at hand. Depending on what the situation may be, the client will have to depend on the social worker to refer him or her to a colleague or an external agency. The client will give additional details to help the social worker to better understand the type of he is needed to help make the situation better. During this time the client is being assessed by gathering and interpreting information that is given to identify problems. National Association of Social Work (2005).
After the assessment has been completed, the social worker will need to decide what type of help will
References: Shaw A. (2005) Communication Skills. Why Communication Skills? Retrieved April 27, 2014 from http://learntech.uwe.ac.uk/communicationskills/default.aspx?pageid=1376 Washington State Department of Social and Health Services. (2011) Transforming Lives. Retrieved April 27, 2014 from http://www.dshs.wa.gov/manuals/socialservices/sections/Assess.shtml Science Serving Justice. (2007) Verbal Communication Retrieved April 27, 2014 from http://www.nfstc.org/pdi/Subject08/pdi_s08_m01_02.htm Media, D. & Williams, E. Work (2014). Interview Techniques for Social Workers. Retrieved April 27, 2014 from http://work.chron.com/interview-techniques-social-workers-16674.html National Association of Social Workers. (2005) NASW Standards for Clinical Social Work in Social Work Practice. Retrieved April 27, 2014 from https://www.socialworkers.org/practice/standards/NASWClinicalsWStandards.pdf HelpGuide (2014). Effective Communication Retrieved April 27, 2014 from http://www.helpguide.org/mental/effective_communication_skills.htm Garcia, H. (2012) American Management Association. How to Use Communication to Build Trust and Inspire Loyalty, as Well as Lead Effectively. Retrieved April 27, 2014 from http://www.amanet.org/training/articles/How-to-Use-Communication-to-Build-Trust-and-Inspire-Loyalty-as-Well-as-Lead-Effectively.aspx