The Importance Of Quality Improvement In Healthcare

Taking part in the Independent Clinical Project (ICP) for this class has been eye-opening, challenging, and fulfilling. The topic I chose involves implementing a measure that will help in the efforts toward decreasing the hospital readmissions of a specific patient population. The QSEN competency for my project is quality improvement (QSEN Institute, 2014). For this discussion, I will review my ICP, explain why I selected it, discuss my selected organization, and provide the proposed solution. The QSEN competency of quality improvement is defined as a process to continually develop and advance the safety and quality of health care systems by utilizing data to observe the outcomes of care methods and implementing improvements that will create and test changes (QSEN Institute, 2014). The goal of my project is to improve quality of care by implementing a specific, specialized, patient-centered telephone script devised for the Hepatology Department RN Coordinator to use during follow up calls to patients discharged from the hospital after an encounter for liver issues, such as decompensated cirrhosis. This is an effort to decrease early
Their mission is to promote, advocate, and facilitate education, research, and support for the treatment, prevention, and cure of liver disease (American Liver Foundation, 2016). This organization was founded in 1976 and they are committed to, and passionate about, those affected by liver disease. Their core values include being leaders in the battle against liver disease, treating everyone with respect and dignity, performing and serving using the highest of standards to advance their mission, and being accountable, responsible, and honest. They offer education resources, support services, liver update webcasts, and have a Research Awards Program that provides funding for scientists and physicians engaging in liver disease