Lori Stemen
HCS/588 Measuring Performance Standards
September 22, 2014
Professor Jacqueline Summerville
Executive Summary
A Quality Improvement Plan is the foundation for quality care for the Bon Secours Health System. It is essential for the QI agenda be outlined to reflect how QI will advance quality care for Bon Secours. Innovation in quality care processes needs to be reflected in all areas of the spectrum. It is important to recognize that all stakeholders involved with the organization have diverse viewpoints of how quality care should be delivered and how those improvements should be developed. Patients and those who provide direct care have the strongest voice in ways to improve quality care. …show more content…
Measuring clinical performance can create buy-in for improvement work in the practice and enables the practice to track their improvements over time. This information should also be used to identify and prioritize improvement goals and to trace progress toward those goals. In addition, this data should be used to monitor maintenance of changes already made (“Module 7. Measuring,” 2013). Benchmarking can also be utilized to do a comparison between other health care organizations, provide areas where training could improve staff …show more content…
Department of Health and Human Services, Agency for Healthcare Research and Quality. (2011). Developing & implementing a qi plan. Retrieved from website: http://www.hrsa.gov/quality/toolbox/methodology/developingandimplementingaqiplan/part2.html.
Committee opinion. (2012). The American Congress of Obstetricians and Gynecologists, 517. Retrieved from http://www.acog.org/Resources-And-Publications/Committee-Opinions/Committee-on-Patient-Safety-and-Quality-Improvement/Communication-Strategies-for-Patient-Handoffs.
U.S. Department of Health and Human Services, Health Resources and Services Administration. (2013). Performance management & measurement. Retrieved from website: http://www.google.com/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8.
U.S. Department of Health & Human Services, Agency for Healthcare Research and Quality. (2013). Improving health care quality (02-P032). Retrieved from website: http://www.ahrq.gove/research/findings/factsheets/errors-safety/improving-quality/index.html.
Kentucky Medicaid, (2013). Annual quality improvement program evaluation summary quality improvement program. Retrieved from website: