In order for a vulnerable individual to feel confident and feel as his/her needs are met, a supportive relationship is essential. A supportive relationship is a relation based on empathy and encouragement and based on the individuals supporting each other in different ways, in order to maintain happy and healthy, physically and mentally. Without a supportive relationship, individuals might not feel confident or they might feel withdrawn and neglected by the person who is taking care of them. Without a supportive relationship people might start feeling self-conscious or they might become depressed as they might feel as people do not want to be their friends or not even to communicate with them.
When building a supportive relationship with a service user you should include the following elements:
Helping – help them with things such as collecting prescriptions from their doctor
Enabling – do things such as removing obstacles from their way (e.g. chairs)
Making choices – empower them to make the right choices and give them your opinion on it
Maintaining privacy – you can do this by ensuring that the individual has his/her own space regardless to the circumstances
Confidentiality – you can do this by protecting information that has been given to you on trust
Advocacy – you can do this by speaking on behalf of somebody that cannot speak for themselves
Promoting rights – you can do this by ensuring that the individual’s rights are not compromised because of their support needs
Non-judgemental – you can do this by having an open mind and by not judging someone because of their past or because of the way they choose to live their lives
Using preferred methods of communication – you can do this by communicating with an individual in their preferred method and in the method they find it easier
The main principles of a supportive relationship
Bibliography: Books: Stretch B. and Whitehouse M. –Health and Social Care Level 3 Book 1 BTEC National. London: Pearson Education Limited, 2010