Case study# 1 Date 02/13/15
Name of student
Carrie Meng
Chapter1 Case 1
Name of Case:
The Brand-New Supervisor
Chapter 1 Case 1
Summary
Sheryl had a great personality to be a successful supervisor. Sheryl just finished her business degree in a community college near her work place. When Sheryl finished her business degree, her company selected her to replace the previous supervisor who retired.
Sheryl did not do well in this new position. For instance, Sheryl corrected some unfair existing assignments instantly, at the same time she also re-scheduled equitable assignments to her employees. Unfortunately, her employees did not understand that these assignments were fair. Furthermore, her employees still followed the previous ways to operate technologies and ignored Sheryl’s new suggestions. Moreover, Sheryl felt very disappointed and upset because her employees re-arranged their break times without authorization.
Because the output, income, and working productivity were lower than before, Sheryl’s manager doubted her leadership ability and working ability as well.
Implications
The main concern here is that Sheryl did not have great communication with her employees. In the beginning, Sheryl changed most of the previous policies and operational approaches and her employees did not like all of the new principles in such a short time. Furthermore, Sheryl’s manager doubted her working ability and leadership ability, because nothing improved when Sheryl became the new supervisor. Even worse, the record showed that the productivity and the products’ quality were worse than before.
Reflection:
Something needs to improve in this case. Seen from the company’s point of view, the company wants to hire Sheryl to increase productivity and to increase the company’s outcome by using her new knowledge. From Sheryl’s standpoint, Sheryl really wants to make her employees be more effective and efficient at their job. Unfortunately, the result