Total Quality Management of Canon
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Total Quality Management Project
Canon Corporation
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INTRODUCTION
ISO
General information
Overview about Canon:
Canon started out as a company with a handful of employees and a burning passion. That company soon became a world-renowned camera maker and is now a global multimedia corporation. However, the origins of Canon success remain unchanged: the passion of their early years and technological expertise amassed over more than 60 years. Canon will continue using its technologies to benefit people as it pursues its objective of becoming a company that is loved by people throughout the world.
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ETCO (canon Egypt):
ETCO is not producing canon products, but they do sales and marketing in Egypt. It started in 1987 as a engineering company, family owned business. They had 2 stores in Cairo, one in Hurgada and 4 copy centers. They provide after sales services, and consulting services. Canon Japan opened in 1933. They produce cameras, printers, photo copy machines-everything that has to do with image. There are 3 main sectors of canon work
1. Products for work. They produce products that are related to offices, and companies. They provide business solutions, as photo copy, printers-CBS
2. Products for home which are consumer products, cameras, printers-CIS including CCI-canon consumer imaging.
3. Canon industrial products, products for broadcasting equipment, 98 percent of broadcasting material in the world are from canon. .
4. Canon medical, products for hospitals, digital x ray for example.
Gap analysis
Generally each organizational effort fall under the heading of closing gaps. There will be a gulf between what the company's management wants it to be and what it actually is. Unfortunately, the operations - highly efficient in mechanical respects - were production-led. Unless the company could close the gap between its established behavior and genuine customer focus, its chances of wider success in new markets were
Total Quality Management Project
Canon Corporation
[pic]
INTRODUCTION
ISO
General information
Overview about Canon:
Canon started out as a company with a handful of employees and a burning passion. That company soon became a world-renowned camera maker and is now a global multimedia corporation. However, the origins of Canon success remain unchanged: the passion of their early years and technological expertise amassed over more than 60 years. Canon will continue using its technologies to benefit people as it pursues its objective of becoming a company that is loved by people throughout the world.
[pic]
ETCO (canon Egypt):
ETCO is not producing canon products, but they do sales and marketing in Egypt. It started in 1987 as a engineering company, family owned business. They had 2 stores in Cairo, one in Hurgada and 4 copy centers. They provide after sales services, and consulting services. Canon Japan opened in 1933. They produce cameras, printers, photo copy machines-everything that has to do with image. There are 3 main sectors of canon work
1. Products for work. They produce products that are related to offices, and companies. They provide business solutions, as photo copy, printers-CBS
2. Products for home which are consumer products, cameras, printers-CIS including CCI-canon consumer imaging.
3. Canon industrial products, products for broadcasting equipment, 98 percent of broadcasting material in the world are from canon. .
4. Canon medical, products for hospitals, digital x ray for example.
Gap analysis
Generally each organizational effort fall under the heading of closing gaps. There will be a gulf between what the company's management wants it to be and what it actually is. Unfortunately, the operations - highly efficient in mechanical respects - were production-led. Unless the company could close the gap between its established behavior and genuine customer focus, its chances of wider success in new markets were